Senior IT Support Specialist

1 month ago


Baltimore, Maryland, United States Betis Group, Inc. Full time
Job Overview

The Betis Group, Inc. is seeking a highly skilled and experienced Senior IT Support Specialist to join our team. As a key member of our IT department, you will be responsible for ensuring the smooth operation of our technology infrastructure and providing top-notch support to our staff.

Key Responsibilities:

  • Provide technical support for Windows and Linux server environments, including troubleshooting and resolving issues.
  • Assist with the implementation of emerging technologies and ensure compliance with regulations, standards, and policies.
  • Monitor system performance and take proactive measures to prevent downtime and ensure optimal system health.
  • Collaborate with cross-functional teams to identify and resolve technical issues.
  • Develop and maintain technical documentation and procedures to ensure knowledge sharing and consistency.

Requirements:

  • Must be a U.S. citizen.
  • Must obtain clearance of a MAFIS background check prior to beginning the role.
  • Minimum 3 years of experience in system administration, server support, and technical operations.
  • Strong knowledge of Windows and Linux server environments, including patching and troubleshooting.
  • Excellent communication and problem-solving skills.

About Us:

Betis Group, Inc. is an Equal Employment Opportunity/Affirmative Action employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.



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