Customer Support Team Lead

2 weeks ago


San Diego, California, United States Platform Science Full time
About the Role

We're seeking a highly skilled Customer Support Supervisor to join our team at Platform Science. As a key member of our support operations, you'll play a vital role in ensuring our customers receive exceptional service and support.

Key Responsibilities
  • Lead a team of support specialists to deliver top-notch customer service
  • Develop and implement effective support strategies to resolve customer issues
  • Collaborate with cross-functional teams to identify and address customer pain points
  • Provide coaching and training to support team members to enhance their skills and knowledge
What You'll Gain

As a Customer Support Supervisor at Platform Science, you'll have the opportunity to work with a talented team of innovators who are passionate about creating a better future. You'll gain valuable experience in support operations, leadership, and customer success, as well as access to ongoing learning and development opportunities.

Our team is dedicated to building a smart product and creating an environment where everyone feels appreciated, supported, and proud of their work. If you're a motivated and customer-focused individual who is passionate about delivering exceptional support, we'd love to hear from you.



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