Floor Lead
4 days ago
At CSC Generation Holdings, we're committed to creating a world-class customer experience. As a Floor Lead, you'll play a vital role in inspiring our customers on their culinary journey. Reporting to a General Manager or Store Manager, you'll support sales goals and direct daily store operations as a Manager on Duty.
Key Responsibilities:- Contribute to an environment where employees are informed and capable by supporting training for all employees.
- Model and hold employees accountable to customer service standards.
- Provide coaching in the moment and performance feedback to employees and communicate performance issues directly to the General Manager or Store Manager.
- Support sales driving initiatives and create daily agendas.
- Direct employees to ensure appropriate merchandise stock levels, merchandise presentations, and ensure selling floor is adequately stocked according to visual standards.
- Stay informed by maintaining product knowledge, accessing available training and seeking out additional resources when necessary.
- Ensure timekeeping practices are in place and consistently followed according to SLT Policy.
- Complete and carry out inventory transactions including but not limited to, receiving, MOS, and RARs. Ring employee transactions.
- Demonstrate exceptional verbal and written communication skills with employees, customers, field management and corporate office.
- Accurately record time worked according to SLT policy.
- 1 year of retail sales and customer service experience. Prior experience as a Sur La Table Sales Associate, preferred.
- 1 year of retail supervisory experience, preferred.
- Proficient in POS Systems.
- Some experience with MS Office Suite (Outlook, Word and Excel).
- May require Food Handlers Certification.
- Focus on the Customer: You inspire and delight your customers.
- Be Genuine: Your communication style is respectful, effective and sincere.
- Make the Right Call: You effectively blend knowledge, experience, wisdom & decisive action.
- Take Ownership: You are committed, responsible and provide solutions.
- Achieve Results: You meet and exceed goals and expectations.
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Floor Lead
7 days ago
Magstatt-le-Bas, Grand Est, United States CSC Generation Full timeJob Title: Floor LeadAt CSC Generation Holdings family of brands, we're committed to creating a workplace where employees can thrive and grow. As a Floor Lead, you'll play a vital role in inspiring customers on their culinary journey and contributing to the success of our Sur La Table store.Key Responsibilities:Support the General Manager or Store Manager in...
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Epoxy Flooring Specialist
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Epoxy Flooring Specialist
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Epoxy Flooring Specialist
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Lead Branch Coordinator
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