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Pediatric Primary Care Nurse Coordinator
1 month ago
At the University of Pittsburgh Medical Center, we are seeking a dedicated and compassionate Pediatric Primary Care Nurse Coordinator to join our team. This full-time role will be based in our Oakland location.
We are offering a competitive salary of $65,000 - $85,000 per year, depending on experience.
About the JobThis position is responsible for providing comprehensive care to patients in a global view, ensuring their needs are met across multiple aspects of their care package. You will work closely with healthcare providers to obtain prior authorizations for treatment and complete required documentation for Child and Youth Services (CYF) cases. Additionally, you will assist with triaging patient calls and messages.
This is a Monday-to-Friday role, with primarily daytime hours and no weekends or holidays required. Previous experience working with CYF and prior authorizations is preferred but not necessary.
Key Responsibilities:- Demonstrate accountability for professional development, improving the quality of professional practice and patient care.
- Participate in practice-based shared governance, goal setting, and support the change and transition process to improve quality of care and the practice environment.
- Serve as a highly engaged and full partner on the care team, responding willingly to care team member needs for assistance and partnership.
- Participate in work that improves patient care and the professional practice environment.
- Adapt to change and demonstrate flexibility with the change process.
You will provide oversight and supervision to the overall practice environment, assisting all other disciplines and directing clinical/administrative activity as needed. Demonstrating leadership capabilities with new nursing staff, patient information coordinators, medical assistants, and office assistant staff in the daily management of the patient process.
Formulate goals and a plan of care for patients, involving the patient as a partner and considering their individual needs in a holistic manner. Triage patient situations and coordinate care with physicians. Assist physicians with all aspects of patient care, including assessment, evaluation, and education. Provide care for patients in a global, holistic method, with responsibility for the patient viewed in a continual manner, not simply at the time of office/procedural visit.
Accountable for outpatient treatment follow-up necessary for patients to maintain health between outpatient visits. Serve as the primary nursing resource to patient caseload. Facilitate necessary services outside of the healthcare facility, interact with homecare and other support services.
Develop and maintain productive working relationships internally and externally by demonstrating accountability for actions, enthusiasm, motivation, and commitment to patients and colleagues. Demonstrate an understanding of cultural differences and hold peers accountable for healthy relationships. Maintain a conscious balance between work and personal life. Model safe work hours, time management, and a healthy lifestyle. Communicate with peers and management any safety hazards identified in the workplace.
Assist the departmental manager (Practice Coordinator or Practice Manager) in patient care planning, operations, and innovations.
Quality Improvement Efforts:- Actively participate in department or practice-specific quality improvement efforts.
- Identify opportunities for quality improvement to colleagues and management.
- Take personal responsibility in improving patient satisfaction with the quality of care and service.
- Utilize research and evidence-based practice to support improvement in clinical care: identify research issues or articles related to clinical specialty or areas of interest.
Become the patient advocate and voice to the physicians and physician extenders within the practice.
Ability to establish and maintain positive, caring relationships with executives, managers, physicians, non-physician providers, ancillary and support staff, other departments, and patients/families. Ability to work productively and effectively within a complex environment, handle multiple/changing priorities, and specialized equipment. Good clinical judgment with critical thinking, analytical, and problem-solving abilities required as related to various aspects of patient care.
Critical thinking skills necessary to exercise and lead others in application of the nursing process. Communication skills that designate the Professional Nurse Coordinator as the voice/advocate for the patient. Mobility and visual manual dexterity. Physical stamina for frequent walking, standing, lifting, and positioning of patients.
Requirements:- Minimum 3 years nursing experience.
- BSN preferred.
The individual must be able to demonstrate knowledge and skills necessary to provide care and/or interact appropriately to the ages of the patients served by his/her assigned unit as specified below. They must also demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patients status and interpret the appropriate information needed to identify each patients requirements relative to his/her age-specific needs and to provide the care needs as described in the department policy and procedures.
Licensure, Certifications, and Clearances:
- Current licensure as a Registered Professional Nurse in practicing state.
- CPR Certification.
- UPMC approved national certification preferred.
- CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire.
