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Deli and Food Service Team Lead

2 months ago

West Rutland, Vermont, United States Global Partners Full time
Job Summary

We are seeking a highly skilled and experienced Food Service Supervisor to lead our deli and food service team at Global Partners. As a key member of our operations team, you will be responsible for directing and supervising all activities of the deli/food service department and its personnel to achieve merchandising, sales, and customer service goals.

Key Responsibilities
  • Department Leadership: Direct and supervise department personnel to meet department goals and objectives, communicate directly with store management and department supervisors.
  • Team Development: Select, onboard, and coach new team members, schedule team members, and engage with customers through smiles and greetings.
  • Customer Service: Take customer orders, ensure orders are completed on time and to the customer's satisfaction, and provide product information and selling suggestions.
  • Food Safety and Sanitation: Ensure department personnel follow all county, city, and company food safety and sanitation guidelines and policies.
  • Inventory Management: Order products and supplies necessary to maintain adequate stock levels and keep merchandising levels at prescribed standards.
  • Product Preparation: Oversee the preparation and serving/merchandising of deli/food service items, including breakfast, lunch, and dinner entrees, fried foods, pizzas, prepared salads, soups, sandwiches, roller grill items, hot and cold beverages, and snack items.
  • Merchandising: Display deli/food service items following deli/food service department and/or company merchandising guidelines.
  • Quality Control: Rotate deli/food service items for sale, ensuring quality and safety and product shrink control.
  • Inventory Control: Receive merchandise for sale and supplies, audit invoices, break down orders, position cases of products in the deli storage area or in refrigerated walk-in coolers or frozen food walk-ins freezers.
  • Financial Management: Process cash register transactions, give back change, and refunds, and use scale printer machine to ensure weights and pricing are correct.
  • Store Maintenance: Keep clean, neat, and orderly sales counters, food prep areas, warehouse shelving, and walk-in coolers and freezers.
  • Employee Development: Ensure all department personnel use proper safety equipment and procedures, and perform other duties as needed or assigned by management.
Requirements
  • Education: High School Diploma or equivalent.
  • Age: Must be at least 18 years old.
  • Experience: Two years prior experience in a fresh foods environment, preferably in a management role.
  • Skills: Flexibility to work weekend, holiday, and/or evening shifts, assist other locations as needed, and have reliable transportation and a valid driver's license.
  • Certifications: Serv-Safe certification preferred.
  • Personal Qualities: Desire to learn new products and new recipes, a love of foods, and a creative nature.
Company Culture

Global Partners is an equal opportunity employer and fosters a company culture where ideas from all people help us grow, move, and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other basis prohibited by federal, state, or local law.