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Hotel Room Attendant

2 months ago

Marshall, United States Lodge at Marconi Full time

Job Summary

We are seeking a detail-oriented and organized Hotel Room Attendant to join our team at Lodge at Marconi. As a key member of our housekeeping staff, you will be responsible for maintaining the highest standards of cleanliness and organization in our guest rooms, public areas, event spaces, and hallways.

Responsibilities

  • Ensure guest rooms are thoroughly cleaned and prepared for arrival, including dusting, vacuuming, mopping, and polishing surfaces to maintain a pristine environment.
  • Clean and sanitize bathrooms, including shower areas, toilets, sinks, and fixtures, to guarantee they are immaculate and well-equipped with amenities.
  • Replace towels, linens, and other room essentials with fresh, high-quality items to provide guests with a luxurious experience.
  • Restock literature such as brochures and magazines, making sure they are neatly displayed and current.
  • Handle delicate and valuable items with care when cleaning and arranging guest rooms, paying close attention to detail.
  • Maintain exceptional standards for cleanliness and organization in storage areas like linen closets, supply rooms, and housekeeping carts.
  • Adhere to established protocols and procedures for handling and disposing of hazardous materials and waste safely and responsibly.
  • Collaborate with the maintenance team to promptly report any maintenance issues or repairs needed in guest rooms or public areas.
  • Provide outstanding customer service by promptly responding to guest requests and addressing any concerns or issues, ensuring a pleasant and memorable stay for guests at the luxury hotel.

Requirements

  • Must be capable of handling a fully loaded housekeeping cart weighing up to 50 lbs. on inclines both up and down.
  • Ability to stand for the duration of the shift is required.
  • Some cleaning duties, like scrubbing, mopping, vacuuming, and bed-making, may involve repetitive motions.
  • Should be able to bend down, kneel, and stand up frequently throughout the day.
  • Required to lift and transport items weighing up to 50 lbs.

Working Conditions

This role requires working weekends and early morning shifts.