Customer Support Representative

2 weeks ago


Indianapolis, Indiana, United States Public Storage Full time

**About Us**

Public Storage is the leading self-storage industry company, dedicated to providing exceptional customer service and support.

**Our Benefits Package**

We offer a competitive $14.00 per hour salary, plus a comprehensive benefits package that includes:

  • Flexible full-time schedules between 9:30am and 6pm (weekends until 5pm)
  • Eligibility for full-time benefits after working an average of 20+ hours, including medical, dental, vision, 401k with match, paid time off, sick time, and flex spending
  • Company-paid life and accidental death insurance, plus exclusive vendor discounts
  • Mileage reimbursement for work-related travel
  • On-site company housing available at many locations (performance and tenure required)

**Job Responsibilities**

As a Property Manager, you will have the opportunity to work independently at multiple locations, interacting with customers to assess their storage needs and provide personalized solutions. Your daily tasks will include:

  • Daily storage unit inspections to ensure inventory and availability
  • Auditing cash drawers and making bank deposits
  • Helping customers with payments and making reminder and collection calls when necessary

**Physical Requirements**

  • Ability to transport and lift items weighing up to 35 pounds
  • Regular walking and standing in indoor and outdoor environments, including climbing stairs and opening large doors
  • Performing cleaning and maintenance tasks, including sweeping and mopping interior areas and maintaining exterior grounds

**Qualifications**

To succeed in this role, you should have experience in customer-facing sales environments, such as retail, restaurant, or fast food. A valid driver's license and reliable transportation are also required.



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