Customer Support Representative
2 weeks ago
**About Us**
Public Storage is the leading self-storage industry company, dedicated to providing exceptional customer service and support.
**Our Benefits Package**
We offer a competitive $14.00 per hour salary, plus a comprehensive benefits package that includes:
- Flexible full-time schedules between 9:30am and 6pm (weekends until 5pm)
- Eligibility for full-time benefits after working an average of 20+ hours, including medical, dental, vision, 401k with match, paid time off, sick time, and flex spending
- Company-paid life and accidental death insurance, plus exclusive vendor discounts
- Mileage reimbursement for work-related travel
- On-site company housing available at many locations (performance and tenure required)
**Job Responsibilities**
As a Property Manager, you will have the opportunity to work independently at multiple locations, interacting with customers to assess their storage needs and provide personalized solutions. Your daily tasks will include:
- Daily storage unit inspections to ensure inventory and availability
- Auditing cash drawers and making bank deposits
- Helping customers with payments and making reminder and collection calls when necessary
**Physical Requirements**
- Ability to transport and lift items weighing up to 35 pounds
- Regular walking and standing in indoor and outdoor environments, including climbing stairs and opening large doors
- Performing cleaning and maintenance tasks, including sweeping and mopping interior areas and maintaining exterior grounds
**Qualifications**
To succeed in this role, you should have experience in customer-facing sales environments, such as retail, restaurant, or fast food. A valid driver's license and reliable transportation are also required.
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