Customer Service Representative

4 days ago


Indianapolis, Indiana, United States ThreePDS Inc. Recruiting, Staffing, and Consulting Full time
Job Title

Customer Service Representative

We are seeking a highly skilled and dedicated Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional service to our members through daily telephone calls.

About the Role

This position will be responsible for directing members to the proper services needed, educating members, problem solving, and creating linkages to the Medical Management Department for authorization of services.

Key Responsibilities
  • Meet Departmental Standards: Meet the Department standard of calls answered, and call documentation entered.
  • Assist Members and Providers: Assist Members and Providers with questions and concerns, including finding providers/services, arranging transportation, answering billing/claims status questions, resolving claim issues, assisting with pharmacy issues, helping members access community support services, verifying member eligibility, quoting benefits, assisting with referrals, and assisting members with closing gaps in care.
  • Ongoing Member Education: Provide ongoing member education to ensure members have a clear understanding of their health benefits and services.
Requirements
  • Experience: 1 year of experience in a call center environment required.
  • Language Skills: Spanish speaking preferred, but not required.
  • Candidates Must Reside in Indiana: Candidates must reside in Indiana and be willing to work remotely after onsite training.
Company Overview

Our company is committed to providing high-quality staffing solutions on a contract and/or permanent basis within a highly personalized and transparent approach. We partner with clients and candidates alike to provide the highest level of service to achieve a common goal.

Estimated Salary Range

$40,000 - $60,000 per year, depending on experience and qualifications.



  • Indianapolis, Indiana, United States ThreePDS Inc. Recruiting, Staffing, and Consulting Full time

    **Job Title:** Customer Service Representative**Location:** Indianapolis, INWe are seeking a highly skilled Customer Service Representative to join our team at ThreePDS Inc. Recruiting, Staffing, and Consulting. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients and their members.The ideal...


  • Indianapolis, Indiana, United States Eastgate Chrysler Dodge Jeep Ram Full time

    Job Title: Customer Service RepresentativeWe are seeking an experienced and motivated Customer Service Representative to join our team at Eastgate Chrysler Dodge Jeep Ram. This is a great opportunity for someone who is passionate about delivering exceptional customer service and building strong relationships with customers.Responsibilities:Handle incoming...


  • Indianapolis, Indiana, United States Integrity Trade Services Full time

    About UsWe are Integrity Trade Services, a leading provider of innovative solutions in the industry. Our mission is to deliver exceptional results and build long-lasting relationships with our clients.Job SummaryWe are seeking a highly motivated and detail-oriented Sales Trainee to join our team. As a Sales Trainee, you will be responsible for assisting our...


  • Indianapolis, Indiana, United States Domino's Franchise Full time

    Job DescriptionAt Domino's Franchise, we're looking for a talented Customer Service Representative to join our team!Responsibilities:Operate all equipment safely and efficiently.Stock ingredients from the delivery area to storage, work area, and walk-in cooler.Prepare product for customers.Receive and process telephone orders.Take inventory and complete...


  • Indianapolis, Indiana, United States Get Fit Athletic Club Full time

    We are seeking a Customer Service Representative to support our members at Get Fit Athletic Club. This is a dynamic role that requires strong communication skills and the ability to work in a fast-paced environment. As a representative, you will be responsible for handling customer inquiries, resolving issues, and providing accurate billing information.The...


  • Indianapolis, Indiana, United States Dawar Consulting, Inc. Full time

    Job DescriptionAt Dawar Consulting, we are seeking a skilled Customer Service Representative to join our team. As a key member of our support team, you will provide top-notch service to our clients, addressing their inquiries and troubleshooting issues related to resource dispatching, case creation, spare parts availability, and distribution.Key...


  • Indianapolis, Indiana, United States Crew Carwash Full time

    Job OverviewCrew Carwash is a leading provider of car washing services, committed to delivering exceptional customer experiences. We are seeking a Customer Service Representative to join our team.Compensation and BenefitsWe offer a competitive hourly rate of $15 - $16 per hour, plus incentive pay. Additionally, we provide daily pay options at no cost to you,...


  • Indianapolis, Indiana, United States Micro Center Sales Corporation Full time

    As a Customer Service Representative, you will be responsible for maintaining a clean work area, processing freight, and completing mark downs while providing exceptional customer service.You will participate in continued sales, vendor, and product training, ensuring you stay up-to-date on the latest technology and trends.


  • Indianapolis, Indiana, United States ThreePDS Inc. Recruiting, Staffing, and Consulting Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at ThreePDS Inc. Recruiting, Staffing, and Consulting.This is a TEMP TO HIRE opportunity with the potential for remote work after completing onsite training in Indianapolis, IN.The ideal candidate will have 1+ year of experience in a call center environment, excellent...


  • Indianapolis, Indiana, United States BCForward Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at BCforward.This is an exciting opportunity to work in a fast-paced contact center environment, providing exceptional service to our clients and their customers.As a Customer Service Representative, you will be responsible for answering...


  • Indianapolis, Indiana, United States Domino's Franchise Full time

    About UsRPM Pizza, a family-owned Domino's franchise, has been one of the largest in the United States for over 40 years, operating over 175+ stores across five states. We pride ourselves on creating smiles and helping our team members grow.Job OverviewWe are seeking a Customer Service Representative to join our dynamic team. As a CSR, you will be the face...


  • Indianapolis, Indiana, United States Beau Bradle - State Farm Agent Full time

    Company Overview: At Beau Bradle - State Farm Agent, we are dedicated to delivering exceptional client experiences that drive business growth. As a Customer Service Representative, you will play a vital role in achieving this goal.


  • Indianapolis, Indiana, United States Get Fit Athletic Club Full time

    Job OverviewWe are seeking a customer service representative to support our members by providing helpful information, answering questions, and responding to complaints. The ideal candidate will be able to work in a fast-paced environment, handle cash transactions, and provide accurate billing information.


  • Indianapolis, Indiana, United States TireHub, LLC Full time

    Job SummaryTireHub, LLC is seeking a highly skilled Customer Service Representative to join our team in Indianapolis, IN. As a key member of our contact center, you will be responsible for delivering exceptional customer service through inbound and outbound calls.The ideal candidate will have 2+ years of sales or customer-facing experience, with a proven...


  • Indianapolis, Indiana, United States Brenda Bond - State Farm Agent Full time

    About the RoleAs a Customer Service Representative for Brenda Bond - State Farm Agent, you will have the opportunity to work with a dynamic team and interact with clients on a daily basis. This role involves establishing strong relationships with customers, identifying their needs, and providing tailored solutions to meet those needs.Estimated SalaryThe...


  • Indianapolis, Indiana, United States Penske Automotive Group Full time

    Job OverviewPenske Automotive Group is seeking a skilled Customer Service Representative to join their team. As a key member of our service center, you will be responsible for delivering exceptional customer experiences and ensuring seamless communication with customers.Key Responsibilities:Respond to inbound appointment inquiries via phone, text message,...


  • Indianapolis, Indiana, United States BCForward Full time

    At BCforward, we are committed to delivering exceptional customer service and fostering strong relationships with our clients.About the RoleWe are seeking a highly skilled and dedicated Customer Service Representative to join our Recall Customer Care team. In this role, you will be responsible for providing top-notch customer service to our clients,...


  • Indianapolis, Indiana, United States The Roost in Nora Full time

    The Roost in Nora is seeking a talented Customer Service Representative to join our team.Role and ResponsibilitiesIn this role, you will be responsible for ensuring that all guests have a positive experience from the moment they walk through our doors. This includes greeting customers warmly, guiding them to their tables, taking reservations, and answering...


  • Indianapolis, Indiana, United States Jameson Camp Full time

    Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team at Jameson Camp. As a key contact for our guest groups, you will collaborate with other administrative, facilities, and program staff to promote a culture of excellence in customer service and hospitality.The ideal candidate will have a strong ability to connect with...


  • Indianapolis, Indiana, United States Emily Nowlin - State Farm Agent Full time

    Exciting Opportunity in Customer RelationsWe are seeking a motivated and customer-focused individual to join our team as a Customer Relations Representative. As a valued member, you will enjoy:A competitive hourly wage of $18-$22 per hour, plus commission/bonus opportunities.Comprehensive health benefits, including medical, dental, and vision coverage.Paid...