Customer Acquisition Representative

2 days ago


Indianapolis, Indiana, United States Benjamin Franklin Plumbing Corporate Store Full time
Customer Acquisition Representative

We are seeking a highly motivated Customer Acquisition Representative to join our team at Benjamin Franklin Plumbing Corporate Store. As a Customer Acquisition Representative, you will be responsible for engaging with clients and converting prospects into satisfied customers. Your primary goal will be to meet clients' needs and desires while meeting the minimum in total annual sales requirements. The estimated salary for this position is $55,000 - $75,000 per year.

About the Role:
As a Customer Acquisition Representative, your primary responsibility will be to work closely with our plumbers to generate leads and meet the minimum closing ratio of 70% on Plumber-generated leads and 50% on marketed leads. You will also maintain an average sale price set forth by the brand and utilize our Sales System properly on every call. Additionally, you will perform a complete required survey on every call and complete all paperwork in a timely and accurate manner on all leads, including financing paperwork and the collection of cash payments.

Responsibilities:
  • Maintain a closing ratio on Plumber-generated leads of 70% or higher.
  • Maintain a closing ratio on marketed leads of 50% or higher.
  • Maintain an average sale price set forth by the brand.
  • Utilize the Company's Sales System properly on every call.
  • Perform a complete required survey on every call.
  • Complete all paperwork in a timely and accurate manner on all leads, including financing paperwork and the collection of cash payments.

Qualifications:
  • High School Diploma or GED equivalent required. College coursework in sales, marketing, or business administration preferred.
  • Must possess industry and territory knowledge.
  • Establish and maintain customer relationships for cultivation of sales goals.
  • Excellent written and verbal communication skills, be detail oriented and well organized.
  • Must be self-motivated, self-started, results-driven individual.


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