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Hospitality Professional

2 months ago

Kissimmee Florida, United States Castle Group Full time

Job Summary:

We are seeking a skilled and enthusiastic Hospitality Professional to join our team at Castle Group. As a Resort Server, you will be responsible for providing exceptional customer service and ensuring a memorable experience for our guests.

Key Responsibilities:

  • Interact with customers, take orders, and serve meals and drinks in a fast-paced and dynamic environment.
  • Maintain a thorough knowledge of menus and make recommendations to customers based on their preferences.
  • Assess customers' needs and preferences and provide personalized service to exceed their expectations.
  • Check customers' identification and confirm it meets legal drinking age requirements.
  • Restock and replenish inventory and supplies to maintain a well-stocked and organized workspace.
  • Stay focused on providing excellent guest service and maintain a clean and safe environment.
  • Comply with all food and beverage regulations and maintain a high level of quality and safety standards.

Requirements:

  • Excellent communication and interpersonal skills to effectively interact with customers and colleagues.
  • Ability to take direction and work as part of a team to achieve common goals.
  • Ability to work in a fast-paced environment and maintain a high level of productivity and efficiency.
  • Understanding of basic kitchen sanitation and safety procedures.
  • Ability to perform repetitive tasks and stand for extended periods of time.
  • Fluent in English as a primary language, with knowledge of Spanish a plus.