Checkout Support Specialist

5 days ago


Worcester, Massachusetts, United States Big Y Full time

Job Description:

As a Customer Service Specialist at Big Y, you will be responsible for providing world-class customer service and ensuring a positive shopping experience for our customers. This includes greeting customers, answering questions, and resolving issues in a friendly and professional manner.

Responsibilities:

  • Exceed customer expectations by providing prompt and courteous service
  • Handle customer complaints and resolve issues in a fair and timely manner
  • Work effectively as part of a team to achieve sales goals and objectives
  • Maintain a clean and organized store environment
  • Perform other duties as assigned by management

Requirements:

To succeed in this role, you must have excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment and prioritize tasks effectively. Previous customer service experience is a plus, but not required.

Estimated Salary: $50,000 - $65,000 per year


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