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Automation and IT Support Specialist

1 month ago

Selma, Alabama, United States AdvanSix Full time
About AdvanSix

AdvanSix plays a critical role in global supply chains, innovating and delivering essential products for our customers in a wide variety of end markets and applications that touch people's lives. Our reliable and sustainable supply of quality products emerges from the vertically integrated value chain of our three U.S. based manufacturing facilities.

Why Work at AdvanSix?
  • We provide benefits that are industry competitive and focused on employee well-being.
  • Total Rewards program includes a competitive compensation, health, dental, vision & wellness programs, paid vacation, 401K with company matching, health savings programs, disability & life insurance, employee assistance program.
  • Tuition reimbursement for continued education, certifications, training, and development.
  • Work within a fast-paced and innovative company, meeting passionate colleagues and partners with diverse backgrounds and experiences.
About the Role

This role is for an enthusiastic process automation developer and IT technologist who thrives on automation, solving technical challenges and delivering business value while enabling business operations. You will collaborate closely with business stakeholders to understand their needs and deliver solutions that improve efficiency and quality through process automation.

Key Responsibilities
  • Review and analyze processes for automation: Evaluate processes presented for automation for fit and optimization.
  • Monitor and troubleshoot automations: Oversee current production automations and collaborate with other RPA developers to troubleshoot and optimize them.
  • Build automations: Assess processes for automation potential, complexity, suitability, and value. Design, develop, and implement automations using RPA and PowerPlatform tools, adhering to established standards.
  • Improve automation development processes/procedures: Manage and refine processes and procedures for automation development, focusing on improvements, automation, and streamlining.
  • Troubleshoot and resolve: Promptly address hardware and software issues. Collaborate with other departments to identify recurring problems and recommend solutions. Coordinate with the central IT team and vendors to resolve complex problems and implement changes. Handle IT issues for Bucks personnel, as required.
  • Automation ambassador: Advocate for automation capabilities, mentor new practitioners, and support practitioner learning.
Requirements
  • Experience in process automation, with a background in Computer Science, Information Technology, Computer Engineering, or a related IT discipline, or equivalent practical experience. Bachelor's degree a plus but not required.
  • 1+ years of experience developing RPA automations using Blue Prism and/or Microsoft Power Platform.
  • Strong problem-solving, analytical, and communication skills.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Experience with the Microsoft Office platform (Word, Excel, PowerPoint).
What Enables Your Success
  • Dynamic, curious learner with a desire to understand new perspectives and opportunities, to explore new ways to solve problems.
  • Problem-solving with a tenacity to diagnose and resolve issues.
  • Skilled in deconstructing processes into detailed, lower-level components.
  • Ability to logically analyze and convert business requirements into a solution design document for development.
  • Understanding of technical change management to identify the impact of application changes on existing automations and understand the necessity of governance.
  • Understanding of organizational change management to effectively communicate the impact of process automation and technology adoption.