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Client Relations Coordinator

2 months ago

Huntsville, Alabama, United States BMSS, LLC Full time
Job Overview

Position Summary

BMSS, LLC is seeking a Client Experience Specialist to enhance our Administrative team. Established in Birmingham, our firm has evolved into a leading advisory and CPA firm in the United States, with multiple locations. This role will be stationed at our Huntsville office.

We provide a range of services including tax strategy, compliance, assurance, mergers and acquisitions, advisory services, wealth management, accounting, payroll, and IT support. Our mission is to deliver 'peace of mind' to our clients, emphasizing an outstanding client experience.

Key Responsibilities:

The Client Experience Specialist acts as the primary representative of the firm. For many clients and visitors, this role will serve as the first point of contact for BMSS. Therefore, delivering exceptional service is of utmost importance.

Essential Skills for Success:

  • Outstanding verbal communication abilities
  • Capability to maintain a warm and professional demeanor
  • Proficiency in managing conference room schedules and anticipating the needs of clients and staff for meetings
  • Ensure that all conference room supplies, Keurig accessories, and lobby refreshments are consistently stocked
  • Coordinate lunch orders for in-office meetings and manage logistics for food pickups
  • Build and nurture strong relationships with clients

What We Provide:

  • Comprehensive Medical, Dental, & Vision Insurance
  • Generous paid time off along with volunteer days
  • 401k matching program
  • Work-life balance initiatives
  • Robust PTO policy
  • Opportunities for mentorship and professional growth within BMSS
  • Extensive training and a well-defined career path