Pre-Sales Security Specialist

3 weeks ago

San Francisco, California, United States New Era Technology Full time
Job Description:

We are seeking a highly skilled Pre-Sales Engineer to join our team at New Era Technology. As a Pre-Sales Engineer, you will work closely with our sales team to understand client needs and provide technical solutions related to Avigilon video surveillance, access control, and physical security products.

Key Responsibilities:
  • Collaborate with the sales team to understand client requirements and provide tailored solutions.
  • Present and demonstrate the capabilities of Avigilon systems and other security technologies to prospective clients.
  • Design and architect customized physical security solutions based on client needs and site conditions.
  • Develop proposals, including technical designs, equipment lists, and pricing, to ensure solutions meet client expectations and company profitability goals.
  • Conduct site surveys and risk assessments to recommend appropriate security measures and system configurations.
  • Serve as the main point of contact for all technical questions during the sales cycle.
  • Support the sales team with presentations, demos, and technical Q&A sessions during meetings and conferences.
  • Work with product management and engineering teams to provide client feedback and recommend product improvements.
  • Stay up to date on Avigilon product advancements and industry trends to ensure the best technical advice and solutions are provided to clients.
  • Assist with post-sales activities, ensuring smooth transitions from sales to deployment.
Qualifications:
  • Minimum of 3 years of experience as a Pre-Sales Engineer, Solutions Architect, or a similar technical role, with a focus on physical security systems.
  • In-depth knowledge of Avigilon products, including video surveillance, access control, and system integrations.
  • Strong understanding of IP-based security systems and network architecture.
  • Proven ability to design and propose security solutions based on customer needs and site conditions.
  • Excellent communication and presentation skills, with the ability to explain technical concepts to non-technical audiences.
  • Experience conducting site assessments, drafting proposals, and working on large-scale security projects.
  • Strong problem-solving skills, able to manage multiple clients and projects simultaneously.
  • Relevant certifications in Avigilon or other physical security systems (preferred).
  • A track record of working effectively within a sales team and achieving revenue goals.
Education:
  • Bachelor's degree in information technology, Electrical Engineering, or a related field (or equivalent experience).

Physical Demands:

  • Regular use of hands and fingers to operate a computer keyboard, mouse, and other office equipment.
  • Regular, repetitive movements such as typing, mouse movements, and scrolling. Ability to hear and understand spoken communications, both in person and via remote communication tools (e.g., phone, video conferencing).
  • Ability to see and read computer screens and printed documents, as well as adjust focus. This includes prolonged periods of looking at a computer screen.
  • abilities to use stairs, ladder and ability to get behind restrictive rack spaces at times to view existing equipment in Data /Voice/Security Closets

EEO/AA Statement:

New Era Technology provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, national origin, religion, pregnancy, marital status, gender identity, age, physical or mental disability, or covered veteran status.

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