Financial Services Representative
2 weeks ago
We are seeking a highly skilled Member Service Associate to join our team at EastRise Credit Union. As a key member of our branch team, you will provide exceptional service to our members, ensuring their financial needs are met with efficiency, accuracy, and politeness.
Key Responsibilities:
- Provide personalized service to members, including opening and closing accounts, issuing debit cards, and performing wire transfers.
- Assist members with online banking and mobile app navigation, seminar registration, and account security updates.
- Process loan applications, including VISA, personal, auto, and home equity loans.
- Work with members to uncover their financial needs and goals through effective discovery conversations.
- Provide coverage for the teller area as needed.
Requirements:
- 1-3 years of similar experience required.
- Previous customer service experience required.
- Previous cash handling experience.
- Previous experience with Microsoft Office required.
Benefits:
- Competitive hourly wage: $20.43-$24.03.
- Health, vision, and dental insurance.
- 401K employer match.
- Paid time off starting at 3 weeks per year, increasing with tenure.
- Sick/personal time.
- 11 paid holidays.
- Short and long-term disability coverage.
- Tuition prepayment or student debt relief.
- Continuing education opportunities.
- Wellness/fitness reimbursement.
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