Customer Support Expert

1 week ago


Fall River, Massachusetts, United States BankFive Full time

Job Description:

The Customer Support Representative plays a vital role in delivering exceptional customer experiences at BankFive. This individual is responsible for handling incoming phone calls in a professional and courteous manner, ensuring accurate information is provided to both internal and external customers.

The ideal candidate will possess excellent interpersonal skills, the ability to work with diverse customers, and strong problem-solving capabilities. They should be highly organized, able to meet deadlines, and adaptable to changing priorities.

Key Responsibilities:

  • Answer incoming phone calls and respond to customer inquiries in a timely and efficient manner.
  • Provide accurate information to customers regarding BankFive's products and services.
  • Foster positive relationships with customers by offering personalized support and solutions.
  • Collaborate with other departments to ensure consistent customer experiences and adherence to bank policies and procedures.

Requirements:

  • High School Diploma and/or 2-3 years of call center experience in the financial industry.
  • Experience with Retail banking operations, banking products, services, regulations, and procedures.
  • Excellent written, verbal, and telephone communication skills.
  • Proficiency in Microsoft Office products and the ability to learn bank proprietary systems.

Estimated Salary: $40,000 - $60,000 per year



  • Fall River, Massachusetts, United States Svetness Personal Training Full time

    Salary and Benefits: Earn $35 to $45 per hour, rewarding your skills and dedication. Enjoy competitive rates, bonuses and rewards, liability insurance, customer support team, education and growth opportunities, fitness equipment discounts, partner programs, and a warm client base. Additionally, utilize our free app to easily track client progress, manage...

  • Rush Relief Expert

    4 days ago


    Fall River, Massachusetts, United States Domino's Pizza LLC Full time

    **Our Ideal Candidate:** We are looking for a Rush Relief Expert to join our team at Domino's Pizza LLC. As a key member of our crew, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and safe working environment during peak hours.As a Rush Relief Expert, you will work in a fast-paced...


  • Fall River, Massachusetts, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC is seeking a skilled Restaurant Service Expert to join our team. As a key member of our service crew, you will be responsible for ensuring that every customer has a positive experience with our brand. This includes responding to customer inquiries, providing accurate information about menu items and services, and maintaining a clean and...


  • Fall River, Massachusetts, United States Sandpiper Productions Full time

    Sandpiper Productions Overview: As a leading experiential marketing company, we specialize in consumer activation and beverage marketing throughout the United States. Our commitment to innovation and quality sets us apart from other companies in the industry.Beverage Promotions Representative Role: We're seeking a highly motivated and skilled individual to...


  • Fall River, Massachusetts, United States Advanced Call Center Technologies Full time

    We are seeking highly skilled and motivated individuals to join our team as Customer Service Representatives at Advanced Call Center Technologies.As a key member of our team, you will be responsible for providing exceptional customer service through inbound calls from consumers. Your primary goal will be to respond promptly to customer needs, solicit...


  • Fall River, Massachusetts, United States American Income Life-Zuzick Organization Full time

    About American Income Life-Zuzick OrganizationWe're a leading provider of innovative insurance solutions, dedicated to delivering exceptional customer service. Our remote team is expanding, and we're looking for a talented customer service representative to join us.Your Key Responsibilities:Customer Engagement: Interacting with customers to understand their...


  • Fall River, Massachusetts, United States Comcast Full time

    Company OverviewComcast is a Fortune 50 leader, driving innovation to create the world's best entertainment and online experiences. Our mission is to revolutionize industries and lead the future in media and technology.We are at the forefront of change, thanks to our remarkable people who bring cutting-edge products and services to life for millions of...

  • Medical Therapist

    6 days ago


    Fall River, Massachusetts, United States Bay State Physical Therapy Full time

    Medical Therapist - Musculoskeletal Healthcare Expert WantedWe are seeking a highly skilled Medical Therapist - Musculoskeletal Healthcare Expert to join our team at Bay State Physical Therapy. As a Medical Therapist, you will play a critical role in enhancing patient care and contributing to the community.Key ResponsibilitiesProvide expert medical therapy...


  • Fall River, Massachusetts, United States AXA Professionals Full time

    About the Job:This is an exciting opportunity for an IT Service Delivery Expert to join our team! As a key member of our IT support team, you'll be responsible for providing technical support and troubleshooting assistance to end-users, ensuring efficient resolution of issues related to hardware, software, and networking.Key Responsibilities:Providing...


  • Fall River, Massachusetts, United States Visiting Rehab and Nursing Services Full time

    Occupational Therapist Job Description">We are looking for a skilled Occupational Therapist (OTR) to join our team in Fall River, Massachusetts. As a therapy and rehabilitation expert, you will work with patients to develop personalized treatment plans and provide education to promote independence and self-care.ResponsibilitiesDevelop and implement treatment...


  • Fall River, Massachusetts, United States Northeast Health Full time

    Job OverviewAt Northeast Health, we are seeking a skilled Psychiatric Support Team Supervisor to join our team. This is a rewarding opportunity to make a difference in the lives of our clients and staff.Key ResponsibilitiesProvide expert support to clients and team members, handling client calls, scheduling appointments, and assisting providers.Coach new...


  • Fall River, Massachusetts, United States Nesco Resource Full time

    About the OpportunityWe are seeking a skilled Facilities Maintenance Technician to join our team at Nesco Resource in Fall River, MA. This exciting opportunity involves working in a dynamic industrial setting, collaborating with a talented team, and contributing to the success of our client.Job SummaryAssist in the maintenance, repair, and servicing of...


  • Fall River, Massachusetts, United States Domino's Pizza LLC Full time

    About Us: At Domino's Pizza LLC, we're passionate about delivering exceptional customer experiences and providing opportunities for growth and development. With a focus on innovation and customer satisfaction, we're always looking for talented individuals to join our team.">About You: To be successful in this role, you'll need to have strong problem-solving...


  • Fall River, Massachusetts, United States Sandpiper Productions Full time

    We are seeking a highly motivated and charismatic individual to join our team as an Elite Brand Ambassador in New Hampshire. As a representative of Sandpiper Productions, you will be responsible for promoting our beverage brands at various events and locations.About UsSandpiper Productions is a female-owned company specializing in consumer activation and...

  • Case Management RN

    4 weeks ago


    Fall River, Massachusetts, United States Charlton Memorial Hospital Full time

    Job Title: Case Management RN - Nursing Expert"> ">About Us:">Treva Corp, a renowned travel agency based in Michigan, specializes in placing top-notch healthcare professionals in various locations across the United States. Our focus on exceptional customer service and thorough understanding of the industry's needs make us an award-winning leader in Travel...

  • Purchasing Expert

    4 weeks ago


    Fall River, Massachusetts, United States The Shyft Group Full time

    The Shyft Group is driven to deliver exceptional results, and as the North American leader in specialty vehicles, our portfolio of last-mile delivery vehicles, work trucks, and motorhome chassis brings people, goods, and services where they need to be.We are strengthened by nine industry-leading brands -- Utilimaster, Blue ArcTM EV Solutions, Royal Truck...


  • Fall River, Massachusetts, United States Southcoast Health System Full time

    Unlock Your Potential in Healthcare Data AnalysisSouthcoast Health System is seeking a talented Data Analyst-SYSTOC to join our team. As a Data Analyst - Occupational Health Expert, you will play a crucial role in driving business decisions with data-driven insights.About the Role:Report to the M-Occupational Health, Ergonomics, Injury Prevention, or...


  • Fall River, Massachusetts, United States Medical Solutions Full time

    About the JobWe are seeking an experienced Operating Room (OR) Technician to join our team in Fall River, Massachusetts.This is a 14-week assignment with a guaranteed 40-hour workweek. The shift will be 8 hours per day, with days off as scheduled.The ideal candidate will have a strong background in surgical technology and excellent communication skills....


  • Fall River, Massachusetts, United States Domino's Pizza LLC Full time

    Job Overview: We're looking for individuals with excellent communication skills and a passion for delivering exceptional customer experiences. As a Customer Service Representative at Domino's Pizza LLC, you'll have the opportunity to work in a fast-paced environment where no two days are ever the same.">About You: To be successful in this role, you'll need...


  • Fall River, Massachusetts, United States Baycoast Bank Full time

    About UsBaycoast Bank is committed to providing exceptional service and support to our customers and communities. We are a growing financial institution dedicated to helping individuals and businesses achieve their goals.Job Description:The Customer Relationship Manager role is a dynamic position that requires strong interpersonal skills and the ability to...