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Network Administration Ops

1 month ago

Norfolk, Virginia, United States Leidos Full time
Job Summary

Leidos is seeking a Network Administration Ops professional to support efforts for Service Management, Integration, and Transport (SMIT). The successful candidate will be responsible for designing and implementing new technology, performing systems administration and engineering activities, and collaborating in the preparation of multiple work products.

Key Responsibilities

  • Design and implement new technology, including major changes and enhancements to existing solutions in the production environment.
  • Perform systems administration and/or engineering activities and collaborate in the preparation of multiple work products in Project and/or Technical Process Areas.
  • Assess operational baselines, designing/developing proposed solutions, recommend changes to change control, and implement changes into the production environment.
  • Remotely manage distributed servers, switches, and workstations within each local site by a central location where possible.
  • Take escalation from NetOps on maintenance and restoration activities of remote servers, develop restoration plans, and execute restoration activities in accordance with approval from the Command Center and the Navy Network War Command (NNWC) Battle Watch.
  • Provide technical direction to lower-level Systems Admins and reviews work.
  • Respond to all escalated service requests and trouble tickets delivered through the Service Desk.
  • Independently analyze, and recommend alternatives for elements of project's technical design.
  • Ensure the escalation of incidents and problems are assigned to the appropriate Tier.
  • Maintain records of daily activities, problems, and remedial actions taken, and/or installation activities.
  • Plan, coordinate, and implement network security measures through manual configuration, installation of patches, or the application of scripts to protect data, software, and hardware.
  • Participate in technical exchanges as required.
  • Provide technical and operational input to Regional Change Review activities.
  • Review existing documentation for the server, services, data storage operations, and maintenance processes and procedures, and provide recommendations for improvements/changes.
  • Provide subject matter expertise to network and systems security personnel in IA incident response, including close coordination with the Theater IAM for all IA related tasks.
  • Maintain all servers and appliances within the configuration baselines.
  • Apply STIG settings and patches, and testing for proper operation post-configuration. Identify, recommend, and implement alternative approaches when required.
  • Integrate various network operating systems, application programs, and hardware devices.
  • Perform system and database administration to ensure optimal system performance, maintain the security posture, and minimize customer service interruptions.
  • Address and complete Customer Service Request (Move/Add/Changes) and Incident ticket within service level agreements and ensuring customer satisfaction.
  • Apply operating system patches.

Requirements

  • US Citizenship and a DoD Secret Clearance is required for this position.
  • Bachelor's Degree in Computer Science, Information Technology, MIS, or related field, and a minimum of 8 years of experience.
  • 8 years of previous experience in the Information Technology field working as a Systems Administrator in a Microsoft Server environment.
  • Additional years of related work experience may be accepted in lieu of a degree.
  • DoD Secret Clearance is required for this position.

Preferred Qualifications

  • Top Secret Clearance.
  • ITIL Foundation v3 or v4.
  • 10 years of previous experience in the Information Technology field.
  • MCSA, MCSE, Azure Solutions Architect, or Microsoft 365 Certified Modern Desktop Administrator Associate (MDAA).
  • Although not required for the position, additional experience and certifications in network administration (CCNA/CCNP) are desired.