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Lead Management Analyst

2 months ago

Fort Lauderdale, Florida, United States City of Fort Lauderdale Full time

Salary:
$72, $112,371.24 Annually

Position Overview


The City of Fort Lauderdale seeks dedicated community builders who are passionate about public service, showcasing a high level of enthusiasm, independence, and expertise in their roles.

Our team effectively communicates the organization's vision and mission while delivering exceptional service and satisfaction to both internal and external stakeholders.

We are committed to building community within a dynamic organization driven by vision, strategy, and action.


This role is a hands-on, analytical, and detail-oriented position focused on enhancing the quality and innovation of operations and services within a department.

This professional role supports the Finance department by conducting statistical and research studies, drafting policies and procedures, preparing financial reports and presentations, and developing, monitoring, and analyzing performance metrics. Additionally, the position directs and executes large-scale performance and process improvement initiatives.

The role also supports the management of the City's ISO 9001:2015 certified Quality Management System.


Collaboration is key, as this position works within cross-functional teams to strategize and partner with departments, assisting them in meeting quality requirements through established goals, objectives, performance indicators, and process enhancements.

Participation in benchmarking consortiums and analysis of results is also a key component of this role.

Key responsibilities include ensuring that the City's strategic plan aligns with departmental objectives and resource allocation processes, as well as developing and maintaining a comprehensive performance measurement system and associated software.

This position will generate various data reports, presentations, and visualizations from diverse data sets and sources.

Additionally, this role serves as the Procurement Card (P-Card) Program Manager, ensuring compliance with established policies and procedures for all P-Card transactions.

Essential Job Functions


Essential functions represent the core job duties that an employee must be able to perform, with or without reasonable accommodation.

The following list of essential functions is intended to be representative of the tasks performed within this classification.

The omission of a function does not preclude management from assigning essential duties not listed herein if such duties relate to the position.

  • Develops and maintains a process improvement system, identifying, managing, and enhancing core processes.
  • Manages and develops systems and technology, metrics, and strategic initiatives aimed at improving performance.
  • Conducts comparative research to identify best practices and innovative service delivery models that can be adapted for the City.
  • Collaborates with departments to define quality goals and performance measures related to core processes; establishes reporting methodologies and frequencies; assists with data analysis to identify trends and areas for enhancement.
  • Recommends and implements best practices in Business Analysis at a senior level of expertise within budget constraints.
  • Oversees employee survey analysis and links results to the Strategic Plan; collaborates with departments to understand results and refine services or processes to enhance outcomes.
  • Conducts complex internal management analysis projects and studies, focusing on collecting, analyzing, and summarizing large data sets into actionable insights; develops process maps; facilitates work sessions; coordinates tasks with other departments as necessary; and assists departments with operational decisions or modifications to procedures.
  • Analyzes and presents financial, scheduling, and earned value data.
  • Participates in various meetings with both internal and external stakeholders.
  • Engages in teams to complete special projects aimed at significantly improving City operations.
  • Performs related work as required.

Note

The duties of this position encompass all responsibilities outlined in the official job description.

A list of qualified candidates for promotional opportunities will be established and will remain valid for other vacancies.


Job Requirements & Work Environment


A Bachelor's Degree in public or business administration, computer science, or a closely related field is required, along with a minimum of three (3) years of progressively responsible professional-level experience in analytics or performance management, executing large-scale performance or process improvement projects.

Additional qualifying experience or completion of relevant coursework at an accredited institution may substitute for the required experience or education, at the discretion of the Division Manager.


How To Apply


Depending on the volume and quality of applications, the evaluation process may include one or more of the following assessments: Evaluation of Training and Experience, Oral Interview, Written Examination, or other assessment methods.

Applicants must achieve a minimum score of 70 in each assessment component to qualify. All successful candidates will be required to pass a medical examination, including drug screening, prior to appointment.


Equal Employment Opportunity


The City of Fort Lauderdale is an EQUAL EMPLOYMENT OPPORTUNITY (EEO) and AFFIRMATIVE ACTION EMPLOYER. All applicants receive consideration for employment without regard to race, color, religion, gender (including identity or expression), marital status, sexual orientation, national origin, age, disability, or any other protected classification as defined by applicable law.


In compliance with the Drug-Free Workplace Act, the City is committed to providing a safe and productive work environment consistent with community standards. Alcohol and drug abuse pose a threat to the health and safety of employees and the security of City facilities.


In compliance with the Americans with Disabilities Act (ADA), the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.


The City of Fort Lauderdale offers a comprehensive benefits package to all regular full-time employees, including vacation, holiday, and sick leave, as well as medical, dental, vision, life, and short-term disability insurance.