Customer Service Representative

1 month ago


FuquayVarina, North Carolina, United States Associa Full time
Job Title: Customer Service Representative

We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Associa. As a key member of our community team, you will be responsible for providing exceptional customer service to our residents and guests.

Job Summary:

This part-time position is approximately 20-25 hours per week, with the ability to work nights and weekends. You will be responsible for welcoming homeowners and guests, performing administrative tasks, and creating a positive experience for our residents.

Key Responsibilities:
  • Welcome and assist homeowners, guests, and vendors in a professional and courteous manner.
  • Perform various administrative tasks, including data entry, filing, and record-keeping.
  • Coordinate clubhouse reservations and access, ensuring a seamless experience for our residents.
  • Other duties as assigned by management.
Requirements:
  • Proficient in Microsoft Office products, including Word, Excel, and Outlook.
  • Excellent communication and interpersonal skills, with the ability to work effectively with residents, staff, and vendors.
  • Self-motivated, proactive, and detail-oriented, with a strong commitment to teamwork and customer satisfaction.
  • High school diploma or equivalent required; 0-3 years of directly related experience preferred.
About Us:

Associa is a leading community management company with over 300 branch offices across North America. We are dedicated to building the future of community for over 7.5 million residents worldwide. Our team of 15,000+ professionals is committed to delivering exceptional service and value to our communities. Learn more about us at www.associaonline.com.



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