Customer Service Specialist

3 weeks ago


FuquayVarina, North Carolina, United States AVANT Full time
Job Overview

We are seeking a highly detail-oriented and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer-facing team, you will be responsible for ensuring seamless order processing and customer satisfaction.

Key Responsibilities
  • Order Review and Entry: Analyze customer purchase orders to ensure all specifications are accurate, including size, dimensions, quantity, materials, color selection, packaging, delivery instructions, and custom requirements.
  • Discrepancy Resolution: Proactively resolve any discrepancies in purchase orders by communicating effectively with customers.
  • Order Expediting: Review and manage the Open Order Report daily, ensuring all production areas are informed and equipped to meet customer needs.
  • Customer Liaison: Build and maintain strong business relationships with customers, serving as their primary point of contact for any inquiries or updates.
  • Pricing Communication: Clearly communicate pricing details to customers while keeping the sales team informed of all related activities.
  • Quality Management: Enter Quality Defect Reports into our database, advise sales on customer complaints, and coordinate billing adjustments with the Accounting Department.
Requirements
  • Attention to Detail: A meticulous approach to order review and entry.
  • Communication Skills: Excellent verbal and written communication skills to effectively liaise with customers and team members.
  • Problem Solver: Ability to think on your feet and resolve issues promptly.
  • Team Player: Collaborative spirit, working closely with various departments to ensure customer satisfaction.
Why Work with Us?
  • Impact: Be a vital part of a team that values quality and customer satisfaction.
  • Growth Opportunities: We offer ongoing training and professional development to help you advance in your career.
  • Supportive Environment: Join a friendly and dynamic team that celebrates success and encourages innovation.


  • Fuquay-Varina, North Carolina, United States Clay Hamilton Full time

    Customer Experience SpecialistAt Clay Hamilton, we're seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. As a key member of our team, you will be responsible for providing exceptional customer service, building strong relationships with clients, and promoting our insurance and financial services...


  • Fuquay-Varina, North Carolina, United States Wal-Mart Stores , Inc. Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Cashier and Customer Service Specialist at Wal-Mart Stores, Inc. This role is a critical part of our store operations, and we are looking for someone who can provide exceptional customer service and support to our customers.Key ResponsibilitiesProvide excellent...


  • Fuquay-Varina, North Carolina, United States Leviton Full time

    About LevitonAt Leviton, we build innovative solutions to light, power, and connect everyday spaces. With over 115 years of history, we develop thoughtful products that help make our customers' lives easier, safer, more efficient, and more productive. We recognize that our people are our greatest asset, and we strive to create a challenging and constantly...


  • Fuquay-Varina, North Carolina, United States Drive Line Service Full time

    Flexible Retail Merchandising Opportunities **About the Role** We are seeking a highly motivated and detail-oriented Retail Merchandising Specialist to join our team. As a Retail Merchandising Specialist, you will be responsible for visiting various retail locations within a 25-mile radius of your home, auditing products, counting inventory, setting new...


  • Fuquay-Varina, North Carolina, United States Fuquay-Varina, NC Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring that our customers receive the highest level of service.Key ResponsibilitiesProvide customer service to...


  • Fuquay-Varina, North Carolina, United States Fuquay-Varina, NC Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative in Fuquay-Varina, NC.Job Summary:This is a temporary, part-time position with no more than 20 hours per week. The successful candidate will provide exceptional customer service, administrative...


  • Fuquay-Varina, North Carolina, United States Leviton Full time

    About LevitonLeviton is a leading manufacturer of electrical and lighting products, with a rich history of innovation and customer satisfaction. Our team is dedicated to delivering exceptional service and support to our customers, and we're seeking a skilled Customer Service Representative to join our team.Job SummaryWe're looking for a highly motivated and...


  • Fuquay-Varina, North Carolina, United States Public Storage Full time

    {"title": "Customer Service Representative", "description": "Job SummaryPublic Storage is seeking a Customer Service Representative to join our team. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring their storage needs are met, and maintaining a positive and professional work...


  • Fuquay-Varina, North Carolina, United States Public Storage Full time

    Job OverviewPublic Storage is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our customers, and contributing to the success of our self-storage facilities.Key...


  • Fuquay-Varina, North Carolina, United States Public Storage Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Public Storage team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesAssess customer storage needs and provide personalized...


  • Fuquay-Varina, North Carolina, United States Zips Car Wash Full time

    Are you passionate about delivering exceptional customer experiences? We're seeking a Part-Time Customer Service Associate to join our team at Zips Car Wash in Fuquay-Varina, NC.You will play a vital role in creating a positive and welcoming atmosphere for our customers, ensuring they have a great experience every time they visit us.As a Customer Service...


  • Fuquay-Varina, North Carolina, United States Leviton Full time

    About LevitonLeviton is a leading manufacturer of electrical and lighting products, with a rich history of innovation and customer satisfaction. Our team is dedicated to building solutions that make everyday spaces safer, more efficient, and more productive.About the RoleWe are seeking a highly skilled Customer Service Representative to join our team. As a...


  • Fuquay-Varina, North Carolina, United States Associa Full time

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Associa. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our residents and guests, ensuring a positive experience for all.Key...


  • Fuquay-Varina, North Carolina, United States Zips Car Wash Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Part-Time Customer Service Associate at Zips Car Wash. As a key member of our team, you will be responsible for providing exceptional customer service, promoting our Unlimited Wash Club, and maintaining a clean and safe environment for our guests.Key...


  • Fuquay-Varina, North Carolina, United States Associa Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Associa. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our residents and guests, while also supporting the overall mission of our community.Key ResponsibilitiesWelcoming and...


  • Fuquay-Varina, North Carolina, United States Zips Car Wash Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Part-Time Customer Service Associate at Zips Car Wash in Fuquay-Varina, NC.Key ResponsibilitiesWelcome and engage with customers in a friendly and professional manner.Effectively promote and sell our Unlimited Wash Club to customers.Ensure a thorough and...


  • Fuquay-Varina, North Carolina, United States Rent-A-Center Full time

    Ready to make a meaningful impact in the lives of our customers? As a Customer Account Representative at Rent-A-Center, you will play a vital role in providing exceptional customer experiences and delivering high-quality goods that enhance their quality of life.Key Responsibilities:Customer Service: Provide top-notch customer experiences through "white...


  • Fuquay-Varina, North Carolina, United States Drive Line Service Full time

    Job SummaryWe are seeking a skilled and detail-oriented Retail Merchandising Specialist to join our team. As a Retail Merchandising Specialist, you will be responsible for visiting various retail locations within a 25-mile radius of your home, auditing products, counting inventory, setting new fixtures and displays, and performing other critical tasks.Key...


  • Fuquay-Varina, North Carolina, United States Associa Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Associa. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our residents and guests, while also supporting the overall mission of our community.Key ResponsibilitiesWelcoming and...


  • Fuquay-Varina, North Carolina, United States Associa Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Associa. As a key member of our community team, you will be responsible for providing exceptional customer service to our residents and guests.Job Summary:This part-time position is approximately 20-25 hours per...