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Restaurant General Manager

1 month ago

Fort Worth, Texas, United States Chilis Full time
Job Overview

Chili's is seeking a dynamic and results-driven Restaurant General Manager to lead our team to success. As a key member of our management team, you will be responsible for driving business results, fostering a positive work environment, and delivering exceptional guest experiences.

Key Responsibilities:

  • Lead and direct the work of the management team, including scheduling, assigning responsibilities, and setting expectations.
  • Manage performance of the management team, including performance evaluations, coaching, and accountability.
  • Plan and implement weekly, monthly, and yearly financial budgets.
  • Oversee all operations to ensure a great guest experience.
  • Role model and hold team members accountable to operational and quality standards.
  • Foster open communication between team members and management team.
  • Influence team member behaviors by championing change and restaurant initiatives.
  • Drive business results by utilizing Chili's systems to effectively control costs.
  • Follow operational systems, such as our Manager Timeline and performing quality Line Checks.
  • Hire, train, retain, and develop team members to take on larger roles.
  • Drive guest engagement within the four walls of the restaurant while developing relationships within the community.
  • Understand and practice safe food handling procedures.
  • Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant.
  • Builds Diversity, Equity, and Inclusion as part of our culture and celebrates team members' differences as they make us stronger.

About Us

Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas. With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every guest, every day.

Equal Opportunity Employer

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