Soft Serve Equipment Specialist

3 weeks ago


Louisville, Kentucky, United States Fourteen Foods Full time
Position Overview: The Soft Serve Equipment Specialist is tasked with ensuring the optimal functionality of soft serve machinery across various locations. The work schedule commences upon arrival at designated sites and concludes upon departure from those locations.
Key Responsibilities:
  • Conduct maintenance tasks at one location daily, adhering to a consistent weekly schedule across five different sites.
  • Perform a comprehensive weekly inspection of soft serve machines, which includes thorough cleaning, reassembly, sanitation, and operational testing.
  • Execute a detailed weekly assessment of misty machines, ensuring they are cleaned, reassembled, sanitized, and ready for use.
  • Ensure that store personnel are adequately trained to maintain sanitation standards for soft serve machines between technician visits.
  • Oversee the inventory management of soft serve and misty machine components at each site.
  • Maintain cleanliness and order in landscaping and parking areas.
  • Assist with additional tasks such as power washing and window cleaning as required.
  • Communicate any issues and provide a visit report to the store manager upon completion of each service.
  • Support operational needs by assisting team members during peak lunch hours when necessary.
  • Engage in physical activities that may include:
    • Standing, Sitting, Walking, Bending, Twisting, Kneeling, and Climbing
    • Reaching, Lifting (up to 50 lbs.), Carrying (up to 50 lbs.), and Grasping
    • Repetitive Motions
  • Collaborate effectively with team members to ensure a high level of customer satisfaction.
Additional Duties:
  • Promote the core values and mission of the organization.
  • Maintain a high standard of customer and client satisfaction.
  • Perform snow removal tasks as necessary.
  • Undertake other responsibilities as assigned.


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