Service Center Operations Specialist

3 weeks ago


Marquand, Missouri, United States The McAlear Group Full time

The McAlear Group is seeking a highly motivated and detail-oriented individual to fill the role of Service Center Sales Specialist. This position will be based in our local service center, where you will serve as the primary point of contact between customers and our team.

As a Service Center Sales Specialist, you will play a critical role in driving garage door growth, maintenance, and development. Your strong communication skills, combined with your ability to work effectively in a fast-paced environment, will enable you to provide exceptional customer service and support to our clients.

This is a full-time position that requires strong organizational and time management skills, as well as the ability to multitask and prioritize tasks effectively. If you are a team player who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.

About the Role:

  • Write all orders live at the service center
  • Manage garage door part numbers
  • Manage garage door quotes
  • Manage all requests for garage door inventory increases and decreases
  • Schedule delivery routes – communicate lead times and schedules to customers
  • Coordinate all special-order requests for garage doors, both commercial and residential.
  • Build BOM's in the ERP system for all garage doors that will be pull directly from inventory.
  • Tele market all local customers that use garage doors to win new business
  • Oversee incoming phone calls that come into the service center
  • Organize and prepare all cash deposits for the bank

What We Offer:

  • $55,000 - $65,000 per year, depending on experience
  • A comprehensive benefits package, including health insurance, 401(k), and PTO
  • A dynamic and supportive work environment
  • Ongoing training and professional development opportunities


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