Plasma Center Customer Care Specialist

7 days ago


Marquand, Missouri, United States Biolife Plasma Services Full time
Join our team as a Plasma Center Customer Care Specialist where you will be responsible for ensuring the smooth operation of our plasma donation center. Your primary focus will be on providing exceptional customer service to our donors, addressing their needs, and ensuring their safety during the donation process. You will also be involved in screening new and repeat donors, maintaining accurate records, and coordinating donor compensation. Additionally, you will work closely with the Plasma Center Manager to identify opportunities for continuous improvement and implement changes using company-approved procedures.

Requirements:
  • High school diploma or equivalent.
  • Ability to work evenings, weekends, and holidays.
  • Fine motor coordination and depth perception.
  • Prolonged glove wear due to potential exposure to bloodborne pathogens.


About Us

As a Plasma Donation Center, we take pride in transforming patient care through innovative specialty pharmaceuticals and best-in-class patient support programs. We strive to create a welcoming environment for our donors, ensuring they feel valued and respected throughout the donation process. At BioLife Plasma Services, we value diversity, inclusivity, and collaboration, fostering a workplace culture that empowers our employees to grow and thrive. Our goal is to provide Better Health and a Brighter Future for people around the world.

Salary and Benefits

The estimated salary range for this position is $17.00 per hour, which reflects the actual starting rate for this position in Indianapolis, IN. U.S.-based employees may be eligible for short-term incentives and participation in various benefit programs, including medical, dental, vision insurance, a 401(k) plan, and more.

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