Technical Call Center Specialist

2 weeks ago


Marquand, Missouri, United States Integration International Inc. Full time

Job Description: As a Technical Call Center Specialist, you will be responsible for providing technical support to customers via telephone and email.

The ideal candidate will possess excellent communication skills, be able to work in a fast-paced environment, and have a strong attention to detail.

Key Responsibilities:

  1. Provide technical assistance to customers via phone and email
  2. Resolve customer complaints and issues efficiently
  3. Work closely with the sales team to ensure customer satisfaction
  4. Collaborate with the development team to identify and resolve technical issues

Requirements:

  • High School Diploma or equivalent
  • 1-3 years of experience in a technical call center environment
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment

Benefits:

  • A competitive estimated salary of $16.00/hour
  • A dynamic and supportive work environment
  • Ongoing training and professional development opportunities
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