Assistant General Manager of Transit Services

5 days ago

Hartford, Connecticut, United States RATP Dev USA Full time
Job Summary

RATP Dev USA is seeking a highly skilled and experienced Assistant General Manager of Transit Services to join our team. As a key member of our leadership team, you will be responsible for overseeing the operations and maintenance of our public transit systems, ensuring the highest level of safety and customer satisfaction.

Key Responsibilities
  • Manage and coordinate transit safety and service delivery, field operations, labor relations, staff development, and collective bargaining negotiation skills in a union environment.
  • Develop and implement strategic business plans focusing on transportation needs in cooperation and coordination with internal/external stakeholders.
  • Lead data analytics for reporting, with experience in Power BI and KPI reporting preferred.
  • Maintain, support, and promote a safe work environment, ensuring Operations/Maintenance safety training and enforcing all regulations relative to employee and public safety.
  • Assist in responding to the Federal Transit Administration (FTA) Triennial Reviews, NTD data reporting, and comments.
Requirements
  • Eight (8) + years of total experience managing in an executive or senior level position in the operations and maintenance areas of a multi-modal urban transit system with a unionized workforce.
  • Experience coordinating transit safety and service delivery, field operations, labor relations, staff development, and collective bargaining negotiation skills in a union environment is strongly preferred.
  • Demonstrated ability to partner and collaborate with a diverse staff, address complex or sensitive situations, and advance the goals and strategies of RATP Dev USA.
  • Experience with the operation and maintenance of alternative fuel source vehicles preferred.
  • Experience within the public transit or transportation industry is very desirable.
Preferred Qualifications
  • Excellent interpersonal and public communication skills.
  • Demonstrated ability to manage a large and diverse workforce, especially in a unionized setting that requires intense attention to customer service and the customer experience.
  • Proven ability to execute a budget, plan, and allocate corporate resources in a large organization.
  • Ability to exercise critical thinking, analysis, and managerial judgment.
  • Someone who can inspire, create, and establish effective working relationships with peers, staff, customers, and diverse constituents.
What We Offer

RATP Dev USA offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced leader who is passionate about public transit, we encourage you to apply for this exciting opportunity.

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