Quality Assurance Manager
3 days ago
We are seeking a highly skilled Quality Assurance Manager to join our team at A New Horizon Inc. The ideal candidate will have a strong background in quality assurance, compliance, and regulatory affairs.
Job SummaryThe Quality Assurance Manager will be responsible for ensuring that all our services and operations adhere to the standards set forth by DDA COMAR rules of the State of Maryland. This includes performing monthly on-site audits, monitoring the quality of services provided, and completing comprehensive case file reviews.
Key Responsibilities- Perform monthly on-site audits to evaluate compliance with agency processes and Code of Maryland Regulation (COMAR) requirements and accreditation standards.
- Monitor the quality of services provided to individuals through ongoing home/center/office visits.
- Complete comprehensive case file reviews to ensure compliance with applicable state/federal regulations and contract/guidelines.
- Participate in the strategic planning process and develop goals and objectives for Quality Assurance Plans annually.
- Provide a thorough report of findings from each review within a specified time period.
- Ensure plans of correction are implemented in response to findings.
- Provide training to staff on quality assurance and compliance.
- Develop and maintain a positive relationship with co-workers, teams, and operational teams for each program.
- Review incident reports and submit to DDA per agency and regulatory standards within 24 hours.
- Bachelor's Degree in Business or related field is required.
- MBA is strongly preferred.
- Previous work experience in quality control or specific job sector of employment is required.
A New Horizon Inc. is an Equal Opportunity Employer.
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