Marketing Representative

1 week ago


Orlando, Florida, United States Hilton Grand Vacations Full time
Job Title: In-House Marketing Representative

Hilton Grand Vacations is seeking a highly motivated and customer-focused In-House Marketing Representative to join our team. As a key member of our marketing team, you will be responsible for generating leads and booking qualified timeshare sales presentations for prospective Hilton Grand Vacations Owners, Club Members, and other qualified customers.

Key Responsibilities:
  • Conduct pre-arrival calls to owners, renters, and exchangers to confirm appointments and improve show rates.
  • Complete required paperwork accurately and completely for each tour.
  • Ensure guests meet minimum eligibility for gifts and follow gifting procedures to ensure costs are met monthly.
  • Provide location-related guest service to resort guests and visitors, including advising guests to resort services for specific assistance or information.
Requirements:
  • Experience in customer service for at least a year is vital.
  • Minimum of 6 months of proven success in a sales and/or marketing role within the timeshare industry.
  • Computer proficiency with the ability to learn and efficiently operate multiple customer service software applications.
  • Professional verbal, interpersonal, guest relations, and etiquette skills are to be displayed in person, in written form, and on the telephone.
Why Work for Hilton Grand Vacations?

We offer a dynamic and supportive work environment, competitive compensation and benefits, and opportunities for career growth and development. Our team members enjoy a range of perks, including driven hourly pay, medical, dental, and vision benefits starting on Day 1, generous vacation time off program, paid sick time, and more.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.



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