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Marketing Representative

2 months ago

Orlando, Florida, United States Hilton Grand Vacations Full time
About the Role

We are seeking a highly skilled In-House Marketing Representative to join our team at Hilton Grand Vacations. As a key member of our marketing team, you will be responsible for generating leads and booking qualified timeshare sales presentations for prospective owners, club members, and other qualified customers.

Key Responsibilities
  • Conduct pre-arrival calls to owners, renters, and exchangers to confirm appointments and improve show rates.
  • Complete required paperwork accurately and completely for each tour, ensuring guests meet minimum eligibility for gifts.
  • Provide location-related guest service to resort guests and visitors, including advising guests to resort services for specific assistance or information.
  • Carry out all other reasonable requests by management that you are capable of performing.
Requirements
  • Experience in customer service for at least a year is vital.
  • Minimum of 6 months of proven success in a sales and/or marketing role within the timeshare industry.
  • Computer proficiency with the ability to learn and efficiently operate multiple customer service software applications.
  • Professional verbal, interpersonal, guest relations, and etiquette skills are essential.
What We Offer
  • Driven hourly pay
  • Medical, Dental, and Vision benefits starting on Day 1
  • Generous Vacation Time Off Program
  • Paid Sick Time
  • GO Hilton Discounted hotel rates worldwide
  • 401(k) program with company match
  • Employee stock purchase program - purchase shares at a discounted rate
  • Tuition reimbursement programs
  • Recognition Programs and Rewards
  • Internal Growth and Career Pathing
About Us

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. We believe that at the core of our company's success are our Team Members. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.