Medical Office Coordinator
7 hours ago
We are seeking a highly organized and motivated Medical Receptionist to join our team at Southwest Dermatology & Vein. As a Medical Receptionist, you will be the first point of contact for patients and visitors, providing exceptional customer service and ensuring a smooth and efficient experience.
Key Responsibilities- Answer and direct phone calls, responding to patient inquiries and concerns
- Schedule appointments for multiple locations and doctors, ensuring accurate and timely scheduling
- Manage patient demographics, charges, and payments with attention to detail and accuracy
- Verify insurance eligibility and benefits, ensuring seamless patient care
- Manage referrals and referral authorizations, ensuring timely and accurate processing
- Confirm appointments and execute recalls, ensuring patients receive timely reminders
- Maintain a clean and organized reception area, ensuring a welcoming environment for patients and visitors
- Order office supplies and manage inventory, ensuring a well-stocked and efficient workspace
- Travel to other locations as required, providing excellent customer service and support
- High school diploma or equivalent required; customer service experience preferred
- Ability to work in a fast-paced environment, providing exceptional customer service and support
- Strong communication and organizational skills, with attention to detail and accuracy
- Ability to work independently and as part of a team, providing excellent support and collaboration
- Knowledge of insurance policy types and authorizations, with ability to verify eligibility and benefits
- Competitive hourly rate: $16.00 per hour
- 401(k) plan with company match
- Dental insurance, health insurance, and vision insurance
- Life insurance and paid time off
- Employee discount program
Our office is a fast-paced and dynamic environment, with a focus on providing exceptional customer service and support. As a Medical Receptionist, you will be working in a team-oriented environment, with opportunities for growth and development.
We are committed to creating a welcoming and inclusive culture, with a focus on diversity and equality. If you are a motivated and organized individual with a passion for customer service, we encourage you to apply for this exciting opportunity.
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