Customer Experience Leader

3 days ago


Columbia, South Carolina, United States Planet Fitness - Lev Management Full time
Job Description

We are seeking a self-motivated leader to join our team as a General Manager at Planet Fitness. The successful candidate will have prior management or supervisor experience and possess strong leadership, diplomacy, and problem-solving skills. As a General Manager, you will oversee staffing schedules, lead by example, and maintain consistent accountability for direct reports. You will also be responsible for daily responsibilities such as resolving employee and member issues, providing 24/7 backup support, and being a brand ambassador for our Judgement Free lifestyle.

Required Skills and Qualifications

The ideal candidate will have a high school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience. A passion for fitness and health, upbeat and positive attitude, punctuality, and reliability are essential qualities for this role. Basic computer proficiency and CPR/AED certification are also required. Prior management or supervisor experience is preferred, but not necessary.

Benefits

We offer a comprehensive benefits package that includes career advancement opportunities, black card membership, employee perks, rewards, and discounts, paid breaks, paid time off, and a 401(k) & Roth Retirement savings plan with employer match. Our company culture values teamwork, empathy, and a Judgement Free lifestyle, making us an excellent choice for those who share our values.



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