HR Service Representative

3 weeks ago


Knoxville, Tennessee, United States Covenant Health (Tennessee) Full time
Job Summary

We are seeking a highly skilled HR Service Representative to join our team at Covenant Health. As a key member of our HR department, you will provide exceptional customer service and support to our employees, ensuring a positive and productive work environment.

Key Responsibilities
  • Provide technical guidance and instruction to non-technical personnel
  • Assist customers in navigating and using various online forms, applications, and processes
  • Research and resolve complex customer issues and inquiries
  • Review, process, and route incoming human resources documentation
  • Collaborate with subject matter experts and supervisory personnel to resolve issues
Requirements
  • Minimum of two years of work experience in human resources, payroll, benefits, or a directly-related field
  • Strong interpersonal and communication skills
  • Ability to maintain confidentiality and handle sensitive information
  • Knowledge of human resources processes, procedures, and documentation
  • General knowledge of Federal and state employment laws and regulatory guidelines
What We Offer

Covenant Health is a community-owned, not-for-profit healthcare system and the largest employer in East Tennessee. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.


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