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Front Desk Coordinator

2 months ago

Chicago Illinois, United States Together Women's Health, LLC Full time
Job Summary

We are seeking a highly skilled and detail-oriented Front Desk Coordinator to join our team at Together Women's Health, LLC. As a key member of our administrative staff, you will be responsible for providing exceptional customer service to our patients, ensuring a seamless and efficient experience from the moment they arrive at our office.

Key Responsibilities:
  • Greeting and Registering Patients: Welcome patients with a smile, complete and update their insurance information with accuracy and efficiency, and utilize our Electronic Health Record system to facilitate their visit with our healthcare providers.
  • Scheduling and Coordination: Schedule appointments for patients at one of our office sites or diagnostic departments, verify insurance eligibility, and collect co-pays and deductibles as directed by our billing policies.
  • Communication and Customer Service: Provide outstanding customer service to patients, either in person or over the phone, and ensure that their needs are met in a professional and caring manner.
  • Administrative Tasks: Complete various administrative tasks, such as data entry, filing, and other duties as assigned by our management team.
Requirements:
  • Previous Customer Service Experience: A minimum of 1 year of experience in a customer-facing role, preferably in a medical or healthcare setting.
  • Strong Communication Skills: Excellent verbal and written communication skills, with the ability to effectively interact with patients, staff, and healthcare providers.
  • Attention to Detail: A high level of attention to detail, with the ability to accurately complete tasks and maintain confidentiality.
  • Team Player: A strong team player with the ability to work collaboratively with our staff to achieve our goals and objectives.
What We Offer:
  • Competitive Salary and Benefits: A competitive salary and benefits package, including health, dental, and vision insurance, retirement plan, and paid time off.
  • Opportunities for Growth and Development: Opportunities for growth and development, with a focus on professional development and career advancement.
  • A Diverse and Inclusive Work Environment: A diverse and inclusive work environment, with a commitment to creating a workplace that values and respects all employees.