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Front Desk Associate

2 months ago

Burlingame, California, United States Hiltonsfo Full time

**Job Summary**

We are seeking a highly skilled and customer-focused Front Desk Associate to join our team at Hilton San Francisco Airport Bayfront. As a Front Desk Associate, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our guests.

**Key Responsibilities:**

  • Greet and register guests, ensuring a warm and welcoming experience
  • Process guest check-ins and check-outs, handling room assignments and key cards
  • Respond to guest inquiries and resolve issues in a timely and professional manner
  • Upsell hotel services and facilities to maximize room occupancy
  • Collaborate with other hotel departments to ensure seamless guest experience

**Requirements:**

  • High School Diploma or equivalent required
  • Previous guest service experience in a hotel setting preferred
  • Excellent communication and interpersonal skills
  • Ability to work a flexible schedule, including evenings, weekends, and holidays

**What We Offer:**

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment

**Equal Employment Opportunity:**

Hilton San Francisco Airport Bayfront is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.