Restoration Project Manager
4 weeks ago
As a Restoration Project Manager at SERVPRO, you will oversee all aspects of assigned restoration projects and assigned restoration crews. This front-line management position leads their team to operational excellence.
Key Responsibilities:
- Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software.
- Negotiate customer and/or client approval of project scope and estimate.
- Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors.
- Review job site documentation to support the services provided and ensure proper client requirements and billing process.
- Maintain written communication with customers, teammates, vendors, and insurance representatives.
- Manage production expenses including equipment, vehicles, and other material assets.
Additional Responsibilities:
- Manage the customer and client experience and overall customer satisfaction tracked with online reviews.
- Provide priority response to potential customers.
- Participate in recruiting, hiring, and training restoration teammates.
Position Requirements:
- Valid driver's license.
- High school diploma/GED; Associate degree or Bachelor's degree preferred.
- At least 1 year of management and/or supervisory experience.
- At least 3 years of industry experience.
- IICRC certification a preferred.
Skills/Physical Demands/Competencies:
- Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance.
- Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics).
- Ability to repetitively push/pull/lift/carry objects.
- Ability to work with/around cleaning agents.
- Ability to successfully complete a background check subject to applicable law.
Compensation: $50.00 per hour.
About SERVPRO:
At SERVPRO, you can make a positive difference in people's lives each and every day. We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service.
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