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Chief Operations Officer

2 months ago


Aberdeen, Washington, United States Strategic Talent Partners Full time

Company Overview:

Strategic Talent Partners is assisting a well-established branded merchandise organization in their search for a Director of Operations. This company, with a rich history in providing franchise businesses with customized uniforms, signage, and print solutions, is poised for continued expansion.

The Director of Operations plays a pivotal role in the leadership team, collaborating closely with the Owner to shape strategic initiatives, develop the operational team, and drive enhancements across the company's processes. This position is ideal for an individual eager to oversee comprehensive operational frameworks while identifying opportunities for process refinement to align with future growth objectives.

Key Responsibilities:

  • Work alongside the executive leadership to articulate and propel the organization's vision, mission, and strategic direction.
  • Lead the formulation and execution of both annual and long-term operational plans.
  • Design and implement operational strategies that align with the organization's objectives.
  • Manage daily operations, ensuring streamlined and effective processes throughout all divisions.
  • Guide, mentor, and cultivate the operations team to foster a high-performance and collaborative environment.
  • Assess financial performance and key performance indicators to pinpoint areas for enhancement and ensure objectives are achieved.
  • Continuously review systems and workflows, identifying and enacting process improvements.
  • Establish and uphold mechanisms to promote accountability and track progress.

Skills and Experience:

  • Minimum of 7 years in a leadership capacity.
  • Experience in a product-centric environment is preferred.
  • Demonstrated success in driving operational growth and developing performance metrics.
  • Proven ability to build high-performing teams, with a focus on recognizing and nurturing talent.
  • Exceptional organizational, project management, and problem-solving capabilities; proven track record of meeting deadlines.
  • Strategic mindset with a focus on solutions and problem resolution.
  • Bachelor's degree is preferred.