Guest Service Representative
1 week ago
We are seeking a highly skilled Guest Service Representative to join our team at SpartanNash. As a Guest Service Representative, you will be responsible for providing exceptional customer service to our guests, answering incoming calls, and assisting with guest questions in store.
Key Responsibilities- Provide courteous and professional customer service to guests in person and over the phone
- Answer incoming calls and direct them to the appropriate department
- Assist guests with questions and concerns in store
- Operate cash register and process guest services transactions
- Process financial transactions, including cash, checks, credit cards, and food stamps
- Maintain a clean and well-stocked department, ensuring compliance with Company safety and sanitation procedures
- Notify department lead or manager of any issues with pricing, cash registers, or other concerns
- High school diploma or GED required
- One year of prior retail or related experience preferred
- Good verbal communication skills and ability to interact politely and effectively with customers
- Good customer service and organizational skills, with attention to detail
The physical demands of this role include standing and walking for extended periods, lifting and/or moving up to 30 pounds frequently, and up to 50 pounds occasionally. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
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Guest Services Representative
4 weeks ago
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Guest Services Representative
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