Quality Assurance Coordinator

5 days ago

Schenectady, New York, United States Trustco Bank Full time
Job Summary

We are seeking a highly detail-oriented and organized Quality Assurance Coordinator to join our team at Trustco Bank. The successful candidate will be responsible for ensuring compliance with regulations and Bank policies and procedures in the lending process.

Key Responsibilities
  • Review residential and commercial lending files to ensure compliance with regulations and Bank policies and procedures.
  • Review declined lending files to ensure compliance with regulations and Bank policies and procedures.
  • Catalogue files received and maintain accurate records.
Requirements
  • High School Diploma or equivalent education or experience.
  • Effective verbal and written communication skills.
  • Well organized with the ability to manage multiple tasks and work to time-sensitive deadlines.
  • Ability to work well independently and in groups.
  • Working knowledge with Microsoft Office Programs; Excel and Word.
Preferred Qualifications
  • An Associate's Degree or higher in a business-related field.
  • Direct Endorsement (DE) Designation preferred or Certified in Loan Processing or Quality Control.
  • Experience in underwriting various types of loans (Conv./VA/FHA/USDA)
  • Prior experience with the Ellie Mae Encompass Loan Origination System or similar experience.
Work Environment

This is a full-time position with office hours varying from Monday to Saturday. Evening and weekend work may be required as job duties demand.

No travel is required for this position.

The work environment is typical of an office setting with ambient room temperatures, lighting, and equipment.

Equal Employment Opportunity Statement

Trustco Bank is an equal opportunity/affirmative action employer. It is the policy of Trustco Bank to take affirmative action in affording equal employment opportunities to all qualified persons without regard to race, color, religion, sex, national origin, age, marital status, genetic information, disability, or protected veteran status.

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