Whaley House Museum Operations Manager

3 weeks ago


San Diego, California, United States Historic Tours Full time
Whaley House Museum Supervisor Job Summary

The Whaley House Museum Supervisor plays a crucial role in the day-to-day operations of our historic tours. Reporting directly to the Manager, this position is responsible for supervising staff, ensuring exceptional customer service, and maintaining the highest standards of our museum experience.

Key Responsibilities:
  • Supervise and train staff to deliver exceptional customer service
  • Assist the Manager in overseeing daily operations, including tour management and retail sales
  • Stay current on regional events and communicate relevant information to staff
  • Perform accounting and cash handling duties
  • Work a variety of shifts, including days, nights, weekends, and holidays
Requirements:
  • Strong supervisory and customer service skills
  • Ability to train, counsel, and motivate staff
  • Excellent communication and problem-solving skills
  • Valid driver's license with an acceptable driving record
  • Pass a background search
Benefits:
  • Competitive pay and paid training
  • 2 weeks of paid vacation time
  • Company-sponsored health and wellness plans
  • Paid sick time
  • 401K plan with company matching
  • Flexible schedules
  • Fun and upbeat work environment
  • Teladoc access for employee and dependents
  • Discounts in retail stores and free admission to company attractions


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