Service Writer Position
1 week ago
Brinson Powersports of Corsicana is seeking a skilled Service Writer to join our team. The successful candidate will serve as the liaison between customers and our service department, providing exceptional customer service and ensuring seamless communication throughout the repair process.
Key Responsibilities:
- Meet and greet customers, understanding their needs and concerns
- Diagnose and assess customer needs, writing up repair orders and providing estimates
- Communicate with technicians and keep customers updated on the status of their repairs
- Process payments and finalize customer transactions
- Maintain accurate customer records
Requirements:
- High school diploma or equivalent
- 1+ year of experience in a customer service role
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Basic knowledge of automotive repair
Preferred Qualifications:
- Experience in a service writer role
- Knowledge of automotive service software
- Bilingual (English/Spanish)
Benefits:
- Competitive salary and benefits package, including health insurance, dental insurance, vision insurance, 401(k) plan, and paid time off
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