Customer Service Receptionist

2 months ago


Corsicana, Texas, United States Brinson Ford Lincoln Full time

Are you ready to take on a pivotal role in the automotive sector? At Brinson Ford Lincoln, we are seeking a dedicated and personable Receptionist to be the welcoming face of our dealership. As the first point of contact for our visitors, you will play an essential role in ensuring a positive experience for all.

About Brinson Ford Lincoln:

Established in 1992, Brinson Ford Lincoln has built a reputation as a premier automotive group in North Texas. We are committed to providing our customers with an exceptional experience that includes sales, service, and parts.

Key Benefits:

  • Competitive Compensation
  • Comprehensive Benefits Package
  • Supportive Work Atmosphere
  • Career Advancement Opportunities

Position Overview:

The Receptionist is a vital member of our team, responsible for warmly greeting guests, addressing their inquiries, and directing them to their desired locations within the dealership.

Core Responsibilities:

  • Manage incoming phone calls and direct them to the appropriate departments
  • Greet visitors with enthusiasm and uphold high standards of customer service
  • Utilize software to assign clients to Sales Consultants as needed
  • Provide administrative support related to dealership operations
  • Maintain a commitment to quality and integrity in all interactions

General Expectations:

  • Punctuality in attendance according to company policies
  • Professionalism in all communications with customers and team members

Qualifications:

  • High school diploma or equivalent (GED)
  • Excellent interpersonal and customer service skills
  • Familiarity with computer systems and phone operations (Internet, MS Outlook)
  • Professional appearance and strong work ethic
  • Self-motivated, goal-oriented, and able to thrive in a dynamic environment

Work Environment:

This position is based in a professional indoor setting, ensuring a conducive atmosphere for both employees and customers.

Please note that this overview provides a general understanding of the role and does not encompass every responsibility or requirement. The company reserves the right to modify job functions and expectations as necessary.



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