Customer Service Receptionist
2 weeks ago
Are you ready to take on a pivotal role in the automotive sector? At Brinson Ford Lincoln, we are seeking a dedicated and personable Receptionist to be the welcoming face of our dealership. As the first point of contact for our visitors, you will play an essential role in ensuring a positive experience for all.
About Brinson Ford Lincoln:
Established in 1992, Brinson Ford Lincoln has built a reputation as a premier automotive group in North Texas. We are committed to providing our customers with an exceptional experience that includes sales, service, and parts.
Key Benefits:
- Competitive Compensation
- Comprehensive Benefits Package
- Supportive Work Atmosphere
- Career Advancement Opportunities
Position Overview:
The Receptionist is a vital member of our team, responsible for warmly greeting guests, addressing their inquiries, and directing them to their desired locations within the dealership.
Core Responsibilities:
- Manage incoming phone calls and direct them to the appropriate departments
- Greet visitors with enthusiasm and uphold high standards of customer service
- Utilize software to assign clients to Sales Consultants as needed
- Provide administrative support related to dealership operations
- Maintain a commitment to quality and integrity in all interactions
General Expectations:
- Punctuality in attendance according to company policies
- Professionalism in all communications with customers and team members
Qualifications:
- High school diploma or equivalent (GED)
- Excellent interpersonal and customer service skills
- Familiarity with computer systems and phone operations (Internet, MS Outlook)
- Professional appearance and strong work ethic
- Self-motivated, goal-oriented, and able to thrive in a dynamic environment
Work Environment:
This position is based in a professional indoor setting, ensuring a conducive atmosphere for both employees and customers.
Please note that this overview provides a general understanding of the role and does not encompass every responsibility or requirement. The company reserves the right to modify job functions and expectations as necessary.
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