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Service Department Manager

2 months ago

Corsicana, Texas, United States Frank Kent Country Full time
About Us

Frank Kent is a leading automotive dealership with a rich history of excellence. We're committed to providing an exceptional customer experience and fostering a positive work environment. As we continue to grow and expand our presence in Texas, we're seeking a highly skilled Service Advisor to join our team.

Responsibilities
  • Oversee service orders and ensure seamless customer service.
  • Take ownership of customer experiences and provide personalized support.
  • Collaborate with technicians to diagnose vehicle problems and provide solutions.
  • Manage inventory and optimize technician time to meet customer needs.
  • Develop and implement processes to improve service quality and efficiency.
  • Communicate effectively with customers, technicians, and management to ensure smooth operations.
  • Monitor and maintain customer satisfaction scores to meet company standards.
Qualifications
  • Strong leadership and communication skills.
  • Ability to manage multiple priorities and tasks.
  • Excellent problem-solving and analytical skills.
  • Experience in service operations or a related field.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

We are an equal opportunity employer and welcome applications from diverse candidates. If you're passionate about delivering exceptional customer service and leading a high-performing team, we encourage you to apply for this exciting opportunity.