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Customer Service Representative
2 months ago
At Jackson Hewitt, we're committed to providing exceptional customer service. As a Customer Service Associate, you'll play a vital role in ensuring our clients receive accurate and timely responses to their inquiries.
Key Responsibilities:- Greet and Engage with Clients: Provide a friendly and professional demeanor to all potential clients, setting the tone for a positive experience.
- Resolve Customer Complaints: Address and resolve customer complaints and issues in a professional and courteous manner, ensuring customer satisfaction.
- Collaborate with Team Members: Work closely with team members to achieve department goals and objectives, fostering a collaborative and supportive work environment.
- Stay Up-to-Date on Tax Laws: Stay current on tax laws and regulations to provide accurate information to customers, ensuring they receive the best possible service.
We're looking for a skilled and customer-focused individual to join our team. If you're passionate about delivering exceptional service and have a strong understanding of tax laws and regulations, we encourage you to apply.
