Customer Service Representative
20 hours ago
We are seeking a highly organized and detail-oriented individual to join our team as a Customer Service Center Associate. In this role, you will be responsible for processing and managing public records, providing assistance to customers, and responding to inquiries related to our programs.
Key Responsibilities- Process and manage public records, including filing, recording, and service fees
- Provide assistance to customers via various channels, including phone, email, and in-person visits
- Respond to inquiries related to our programs and provide information on processes, statutes, and regulations
- Utilize Microsoft Office products to compose written business correspondence and perform day-to-day administrative tasks
- Experience in composing written business correspondence using Microsoft Office products
- Experience in using multiple databases to conduct detailed research
- Experience in performing day-to-day administrative tasks, including filing electronic and paper documents
- Ability to handle sensitive and confidential information
- Excellent communication and customer service skills
- A competitive hourly salary of $21.66 per hour
- Excellent benefits package, including health, vision, and dental benefits
- A casual office atmosphere and flexible work schedules
- Opportunities for professional growth and development
To apply, please submit your application materials, including your resume and cover letter, through our online application system. We look forward to reviewing your application
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