Medical Office Assistant
6 days ago
At UnitedHealth Group, we're committed to helping people live healthier lives and making the health system work better for everyone. We believe that everyone deserves the opportunity to live their healthiest life, regardless of their background or circumstances.
We're seeking a friendly, patient-focused, and detail-oriented Practice Assistant to join our team in the Tri-State region. As a Practice Assistant, you'll play a critical role in supporting the care team to deliver excellent customer service and adhere to Lean processes to meet financial, clinical, and service goals.
Key Responsibilities:- Obtain accurate and updated patient information, including name, address, and insurance details
- Perform insurance verification on the date of service
- Obtain patient signatures for required documents
- File and maintain medical records
- Confirm and schedule appointments
- Follow the Cash Security policy and procedures according to Optum Medical guidelines
- Perform referral documentation promptly
- Provide effective communication to patient/family team members and other healthcare professionals
- Comply with administrative policies to ensure quality of care
- High School Diploma/GED (or higher)
- 1+ years of customer service or healthcare-related experience
- Intermediate computer proficiency (multi-tasking through multiple applications, including Microsoft Outlook, Excel, and Word)
- Paid Time Off, 8 Paid Holidays, and a comprehensive benefits package
- Medical Plan options, Health Spending Account, and Health Savings Account
- Dental, Vision, Life, and AD&D Insurance, Short-term disability, and Long-term Disability coverage
- 401(k) Savings Plan, Employee Stock Purchase Plan, Education Reimbursement, Employee Discounts, Employee Assistance Program, Employee Referral Bonus Program, and Voluntary Benefits
We're committed to creating a diverse and inclusive work environment that reflects the communities we serve. We believe that diversity creates a healthier atmosphere, and we're proud to be an Equal Employment Opportunity/Affirmative Action employer.
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