Front Desk Associate

4 weeks ago


Kingston, Massachusetts, United States Fit Factory Full time
Job Overview

Fit Factory is seeking a highly motivated and friendly individual to join our team as a Front Desk Associate. This role is responsible for providing exceptional customer service, ensuring a positive first impression of our health club, and maintaining a clean and organized work environment.

Key Responsibilities
  • Provide exceptional customer service to members and guests
  • Open the club every morning on time, ensuring a smooth and efficient start to the day
  • Interact with customers by telephone or in person to provide information and resolve concerns
  • Maintain a clean and organized work environment, including the front desk and surrounding areas
  • Perform administrative tasks, such as processing contracts and resolving customer issues
Requirements
  • At least 6 months of face-to-face retail customer service experience
  • Average to above-average computer skills
  • A high school diploma or equivalent
What We Offer
  • A fun and supportive work environment
  • Casual dress code
  • A competitive salary and flexible schedule
  • Opportunities for growth and development within the company

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