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Warranty Processing Specialist

2 months ago

Fort Lauderdale, Florida, United States ED Morse Auto Full time

Overview:

Join Ed Morse Automotive Group, a company with over 75 years of experience in the automotive industry. We pride ourselves on delivering exceptional service to our customers and fostering a supportive environment for our team members. Our automotive group is expanding across multiple states, representing a diverse range of automotive, powersports, and motorcycle brands. Become part of a family-oriented organization that prioritizes both personal and professional development.

We are currently looking for a Warranty Processing Specialist to become a valuable member of our team.

Responsibilities:

  • Ensure accurate repair documentation.
  • Verify information and charges on Repair Orders.
  • Assist Service Advisors and Managers with the closure of open repair orders, and provide support to Technicians regarding booking inquiries.
  • Support management with special projects, audits, and reporting tasks.
  • Book warranty, internal, and customer pay labor operations and times on each generated repair order.
  • Create and manage purchase orders for both internal and retail subcontractors as necessary.
  • Organize and file Repair Order documentation appropriately.
  • Ensure all corresponding parts, labor, and applicable charges are accurately billed on the repair order.
  • Verify that all necessary documentation is attached and completed.
  • Confirm that repair orders are accurate and complete.
  • Close repair orders promptly.
  • Perform other administrative support duties as assigned.

Qualifications:

  • Ability to multi-task effectively.
  • Detail-oriented with strong organizational skills.
  • Previous computer experience is required; familiarity with CDK is a plus.
  • Dependable and punctual.

Why Choose Ed Morse?

In addition to a fulfilling career, Ed Morse offers our employees a range of benefits:

  • Weekly Pay.
  • Uncapped earning potential through bonuses and commissions.
  • 401K plan with company matching.
  • Comprehensive Health Benefits, including:
  • Medical, Dental, and Vision coverage.
  • Supplemental Insurance options, Life Insurance, Short-Term Disability, and Long-Term Disability.
  • Employee Assistance Program.
  • Quarterly Wellness Program.
  • Vacation and Sick Pay.
  • Six Paid Holidays each year.
  • Employee Purchase Program with discounts on vehicles, parts, and services.
  • Employee Referral Program.
  • Opportunities to engage with the community through Ed Morse Cares.
  • Unlimited career potential with opportunities across multiple states and brands.
  • Ongoing education and training in manufacturer and product knowledge.