IT Resolution Expert

3 days ago


Houston, Texas, United States Aldridge Full time

Award-Winning Employer

Aldridge is proud to be recognized as one of the top employers in the region. Our commitment to excellence extends beyond delivering exceptional IT services to our clients.

Job Opportunity

We are seeking a highly motivated IT Resolution Expert to join our team. As a key member of our technical team, you will be responsible for resolving complex technical issues, ensuring high-quality service delivery, and driving business growth.

Your Key Responsibilities

  • Resolve complex technical issues through thorough troubleshooting and analysis
  • Develop and maintain strong relationships with clients to deliver exceptional support
  • Work collaboratively with internal teams to ensure seamless service delivery
  • Identify opportunities for process improvements and implement changes to enhance efficiency
  • Stay current with industry trends and emerging technologies

Our Benefits Package

  • Salary range: $60,000 - $80,000 per year
  • Extensive health benefits package
  • 401k matching program
  • Four weeks PTO per year, plus additional days for community service
  • Opportunities for professional growth and development


  • Houston, Texas, United States Houston Independent School District Full time

    Houston Independent School District is seeking an IT Incident Resolution Expert to join our team. In this role, you will be responsible for addressing incidents of service interruption and taking steps to re-initiate service or properly escalate for resolution.About the RoleThis position may work in a call center/service desk, dispatched to a campus, or...


  • Houston, Texas, United States Percepta Full time

    About the JobWe are seeking a highly skilled Case Resolution Expert to join our team at Percepta. In this role, you will work closely with customers to resolve their concerns and provide a positive experience.As a Case Resolution Expert, you will have the opportunity to use your problem-solving skills to resolve complex customer issues efficiently and...

  • Tax Resolution Expert

    4 weeks ago


    Houston, Texas, United States Petry Law Firm Full time

    About the RoleWe are seeking a highly skilled Tax Resolution Expert to join our team at Petry Law Firm. As a key member of our financial services team, you will play a critical role in guiding clients through tax resolution and preparation.


  • Houston, Texas, United States The Reserves Network Inc Full time

    Debt Collection Job DescriptionThe Reserves Network Inc is seeking a highly skilled Professional Account Resolution Expert to join our team. As an account resolution expert, you will be responsible for taking inbound and outbound phone calls to collect debts, monitoring debtors accounts, and utilizing various collection strategies to locate right parties.Key...


  • Houston, Texas, United States Houston Independent School District Full time

    About the Role:We are seeking an experienced IT Service Resolution Expert to join our team at the Houston Independent School District. In this critical role, you will be responsible for resolving service interruptions and providing exceptional customer support.Key Responsibilities:- Analyze and resolve service interruption incidents in a timely manner-...


  • Houston, Texas, United States Castle Biosciences Full time

    About the RoleCastle Biosciences is seeking a Claims Resolution Expert to work remotely as part of their growing team. As a Reimbursement Specialist, you will play a critical role in ensuring that patients receive timely and accurate reimbursement for medical services.Your primary responsibilities will include analyzing insurance claims, communicating with...


  • Houston, Texas, United States Wegman Full time

    Job Overview: Wegman is a dynamic firm that requires an experienced Tax Dispute Resolution Expert to handle complex tax controversies. The ideal candidate will have a proven track record in resolving tax disputes through audits, appeals, and litigation. Key responsibilities include researching and analyzing tax laws, developing tax strategies, and...


  • Houston, Texas, United States Medical AR Management Services, LLC Full time

    Job Title: Error Resolution SpecialistEstimated Salary: $55,000 - $70,000 per yearAbout Medical AR Management Services, LLCWe are a leading medical billing and accounts receivable management company dedicated to providing exceptional services to our clients. Our team of experts is committed to delivering accurate and timely claims resolution.Job...


  • Houston, Texas, United States Percepta Full time

    About the Job:We are seeking a highly skilled Customer Service Case Manager to join our team in Houston, TX. As a Case Resolution Specialist - English & Spanish, you will be responsible for providing exceptional customer experiences and resolving complex customer concerns in a timely and professional manner. In this role, you will have the opportunity to...


  • Houston, Texas, United States Resolute Consulting Group Full time

    Company Overview:Resolute Consulting Group is a leading provider of data-driven solutions. We are seeking an experienced Data Visualization Expert to join our team.


  • Houston, Texas, United States Medical AR Management Services, LLC Full time

    Job Title: Medical Claims Reconciliation ExpertEstimated Salary: $50,000 - $65,000 per yearAbout Medical AR Management Services, LLCWe are a reputable medical billing and accounts receivable management company serving various healthcare providers. Our mission is to provide reliable and efficient claims resolution services.Job DescriptionThe Medical Claims...


  • Houston, Texas, United States TAXA Inc Full time

    About the Role:We are seeking an experienced Customer Service Liaison to join our team at Taxa Outdoors. The ideal candidate will possess 2 years of experience in customer service and/or RV repair/troubleshooting. A high school diploma or equivalent, basic computer skills, and good problem-solving abilities are essential. In this role, you will work closely...


  • Houston, Texas, United States Alltex Staffing Personnel Full time

    Are you looking for a challenging and rewarding career opportunity? Alltex Staffing Personnel invites applications for the position of Taxpayer Contact Specialist. As a key member of our team, you will be responsible for conducting research and resolving cases related to taxpayers and third-party sources, while providing exceptional customer service and...


  • Houston, Texas, United States Octagon Consulting LLC Full time

    Benefits and SalaryThis full-time position offers a competitive salary of $45,000 - $60,000 per year, depending on experience. In addition to a generous salary, we offer a comprehensive benefits package, including health insurance, paid time off, and opportunities for professional growth and development.RequirementsBilingual in Spanish (required)Good time...


  • Houston, Texas, United States eTek IT Services, Inc. Full time

    Job OvervieweTek IT Services, Inc. is seeking an experienced Software Engineering Expert for our Transition to Operations project.

  • Hospitality Expert

    7 days ago


    Houston, Texas, United States Okto Mediterranean Llc Full time

    Job Description:We are seeking a Hospitality Expert to join our team at Okto Mediterranean LLC. As a key member of our hospitality team, you will be responsible for providing exceptional guest service, executing wine service, and ensuring a positive dining experience for all customers.Key Responsibilities:Guide guests through beverage and food offerings and...


  • Houston, Texas, United States Jobot Full time

    Job OverviewThis is a unique opportunity to work as a Senior Construction Law Expert with Jobot, a regional construction litigation and defense firm.About the RoleWe are seeking an experienced Construction Law Specialist to join our dynamic legal team. This role offers a fast-paced, high-volume environment where you will provide legal support to various...


  • Houston, Texas, United States Foxconn-PCE Technology Full time

    We are seeking a highly motivated Multilingual Project Coordination Expert to join our team at Foxconn-PCE Technology. In this role, you will be responsible for facilitating project communications, documenting meeting minutes, and resolving issues related to client KPIs and TAT.The ideal candidate will have strong conflict resolution skills, attention to...


  • Houston, Texas, United States Law Firm Full time

    Job SummaryA small law firm is looking for a highly skilled Personal Injury Claims Expert to manage claims from start to finish.Key Responsibilities:Screen and process new casesWork with adjusters to resolve claimsCommunicate with clients to ensure timely resolutionAnalyze medical records to support claimsNegotiate settlements with adjustersThe ideal...

  • Wine Service Expert

    4 weeks ago


    Houston, Texas, United States Okto Mediterranean Llc Full time

    Company OverviewOkto Mediterranean Llc is a dynamic and fast-paced company that values exceptional guest service and hospitality.Salary & Benefits$2.13 per hour plus tip pool, along with a comprehensive benefits package including dental, health, and vision insurance.Job DescriptionAs a Wine Service Expert at Okto Mediterranean Llc, you will work closely with...