Professional Account Resolution Expert

3 weeks ago


Houston, Texas, United States The Reserves Network Inc Full time
Debt Collection Job Description

The Reserves Network Inc is seeking a highly skilled Professional Account Resolution Expert to join our team. As an account resolution expert, you will be responsible for taking inbound and outbound phone calls to collect debts, monitoring debtors accounts, and utilizing various collection strategies to locate right parties.

Key Responsibilities
  • Taking inbound and outbound phone calls to collect debts
  • Monitoring debtors accounts and following up to ensure payments are made
  • Utilizing skip tracing techniques and collection strategies to locate right parties
  • Collecting balances and setting up payment plans
  • Reviewing accounts for adjustments and discrepancies
Requirements
  • Must be bilingual in Portuguese or Spanish
  • Basic computer skills with the ability to switch between systems
  • Strong communication and listening skills
  • Ability to multi-task and maintain organization
  • Knowledge of FDCPA, HIPAA, state and local collection laws
Benefits and Compensation
  • Hiring immediately for a full-time position
  • Weekly pay and direct deposit
  • Competitive compensation package including health insurance, 401K, and referral bonuses
Estimated Annual Salary

$35,360 per year based on a $17 hourly rate

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