Case Resolution Specialist

3 days ago


Houston, Texas, United States Percepta Full time
About the Job:
We are seeking a highly skilled Customer Service Case Manager to join our team in Houston, TX. As a Case Resolution Specialist - English & Spanish, you will be responsible for providing exceptional customer experiences and resolving complex customer concerns in a timely and professional manner. In this role, you will have the opportunity to work closely with our clients, dealerships, and subject matter experts to resolve issues efficiently and ensure customer satisfaction.

About the Company:
Percepta has contact centers across the globe that deliver frictionless customer experiences to our clients. We pride ourselves on our commitment to customer service and strive to create a culture that treats every customer like they are the most important person in the world. If you share our passion for customer service and are looking for a challenging and rewarding career opportunity, join us today

Responsibilities:

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